Re: How Disappointing- New Microwave Housing

by **roli** Tue May 01, 2018 10:22 pm

Some of you seem to think AS Management don’t care. Later this week some AS Management will face ASOC Members for a question and answer session, there could be supplier reps their also such as Whale. If you feel that you you need to speak to these people including Geoff Scott why not blow £20 and join ASOC all very approachable

by Paulmold Tue May 01, 2018 10:28 pm

Great suggestion Roger. If I wasn't on tour I'd be there even though I don't have a gripe to air.

by StewPotch Tue May 01, 2018 10:31 pm

I’ve already blown £55,000 and Geoff Scott chose to ignore me.

Do you think another £20 will ‘tip it’ ??? confused3

by rogerblack Tue May 01, 2018 10:57 pm

StewPotch wrote:I’ve already blown £55,000 and Geoff Scott chose to ignore me.

Do you think another £20 will ‘tip it’ ???

This post deserves a "LIKE" flag! up!

by kaspian Tue May 01, 2018 11:08 pm

A sobering video for those happy to have a microwave oven 3 feet behind their head. https://m.youtube.com/watch?v=uPH7NxNvlkQ ok its an older coachbuilt but the internal views are shocking.

by Peter Brown Tue May 01, 2018 11:23 pm

Dog owners, please do not take this personally, but I cringe when I see a big dog in a motor home, even if tethered or caged they are probably the heaviest thing to hit the back of your head in an accident.

by Bulletguy Tue May 01, 2018 11:36 pm

StewPotch wrote:I’ve already blown £55,000 and Geoff Scott chose to ignore me.

Do you think another £20 will ‘tip it’ ???

Classic!!! Post of the thread award!!! hugegrins

by Bulletguy Tue May 01, 2018 11:42 pm

Peter Brown wrote:Dog owners, please do not take this personally, but I cringe when I see a big dog in a motor home, even if tethered or caged they are probably the heaviest thing to hit the back of your head in an accident.

The best 'set up' for want of description i ever saw was a French couple i met on a site in Slovenia. They had a sizeable m/h but were fulltiming and had two seriously huge dogs. Must have cost a fortune in food alone! But they transported their dogs via the garage which he'd cleverly converted into a 'kennel'. Can't remember the breed but they were beautiful dogs and very friendly nature too.

by Mindhyg Wed May 02, 2018 1:02 am

Oh dear Roli. Blow £20 to join ASOC before anyone will take any notice, well that sounds like ruddy blackmail and a punt for ASOC!! You're not working on commission, are you. So what you are actually saying is don't post a genuine topic of concern on this forum, because nobody will take any notice of your posts anyway - just deal with it yourself. ASOF was surely started so that knowledge and wisdom could be shared and passed onto it's members through their experiences. Now, if we stop writing about continual bad service, faulty vans, and stop genuine criticism where it's due, could that be end of this forum or should we only write about the glossy side of AS, PVC ownership.

Also, it's not that easy to blow the £20 to join the ASOC without a cheque book as many will know by now. I wont write anymore about that, because in the modern world, it's a joke.

Stewpotch, is quite correct in what he says, and you only have to read his experiences with AS management and the treatment they gave him to see how much they care. It's there in black and white and for all to see. He's not an isolated case there are many many who have
suffered and feel disheartened that they spent their money and took their chance.

gettinwrong

by Gus446 Wed May 02, 2018 9:15 am

Bravo, Minndhyg just said what a lot of us were thinking, Thanks

by daisy mae Wed May 02, 2018 9:15 am

Peter Brown wrote:Dog owners, please do not take this personally, but I cringe when I see a big dog in a motor home, even if tethered or caged they are probably the heaviest thing to hit the back of your head in an accident.

What you suggest we do with them Peter,?

if everyone thought what if, no one would get out of bed in the mornings, life is full of risks, Yes, have to be sensible , but not OTT and I think dogs in cages /crates are worse than being tethered, as they could be injured from the crate in a little bump. I am thinking of the dogs here, after all they don`t have a choice, the owners put them in the van, passengers do have a choice.
I don`t have a big dog, one medium and a small one, all dogs are precious to their owners and are taken care off. Most motor homers have dogs, one reason they have a motor home, home from home for the dogs.

This view seems to be about taking the heat from AS in my opinion, shrugg

by willy eckerslike Wed May 02, 2018 9:31 am

There must be a few ASOC members who are also ASOF members, I would have thought that knowing the issues that are aired on here they could bring them up at meetings with AS management in the interests of improving the brand, without twisting ASOF members arms to join ASOC. Are we not “all in it together”.
Stewpotches post is spot on.

by Peter Brown Wed May 02, 2018 9:38 am

daisy mae wrote:
What you suggest we do with them Peter,?

I'm not suggesting that anyone does anything different, I was just agreeing with Kaspian that, in the event of an accident, the inside of a motorhome is a very dangerous place to be.

Last year I was sat in the front passenger seat of the van of a friend you travels alone. On acceleration from a halt, two extremely heavy atlases dropped for the shelf above onto my head. It was extremely painful and if I had been driving would certainly have resulted in an accident.

by Peter Brown Wed May 02, 2018 9:41 am

willy eckerslike wrote:There must be a few ASOC members who are also ASOF members, I would have thought that knowing the issues that are aired on here they could bring them up at meetings with AS management in the interests of improving the brand, without twisting ASOF members arms to join ASOC. Are we not “all in it together”.

If you feel that an organisation should exist to support AS Owners, then maybe it would be a good idea to support that organisation to ensure it continues to exist?

by willy eckerslike Wed May 02, 2018 9:54 am

Peter Brown wrote:
willy eckerslike wrote:There must be a few ASOC members who are also ASOF members, I would have thought that knowing the issues that are aired on here they could bring them up at meetings with AS management in the interests of improving the brand, without twisting ASOF members arms to join ASOC. Are we not “all in it together”.

If you feel that an organisation should exist to support AS Owners, then maybe it would be a good idea to support that organisation to ensure it continues to exist?

Does ASOC exist to support AS owners or is it a group of people who own the same make of motorhomes ?

by Gromit Wed May 02, 2018 9:57 am

willy eckerslike wrote:There must be a few ASOC members who are also ASOF members, I would have thought that knowing the issues that are aired on here they could bring them up at meetings with AS management in the interests of improving the brand, without twisting ASOF members arms to join ASOC. Are we not “all in it together”.

Is that a reasonable expectation Willy?

Why should ASOC members, who may well be perfectly happy with their vans, be expected to fight a battle for others . . . who they probably don't know, and have no idea if the complaints are either justified or well informed?

They could easily find themselves thoroughly embarrassed in public, with egg all over their faces! I certainly wouldn't consider it, and would strongly advised anyone else to refuse any such request.

by bikeralw Wed May 02, 2018 10:00 am

I've read this thread with interest, and wasn't going to comment, having neither a microwave or even a microwave housing.
But I question Dave's comment 'ranting away on the forum achieves nothing other than to annoy members, and the Mods have to field the complaints'.
Is this really true, after all, we're not talking about the present 'snowflake' generation here, we're all well grown up!
Airing negative as well as positive comments is what makes this forum tick in my opinion.
By the way, I wouldn't have a microwave oven in my van if you threw one at me, heavy useless things that can only be used when on EHU, sitting there taking up precious space..
Al.

by Peter Brown Wed May 02, 2018 10:02 am

willy eckerslike wrote:
Peter Brown wrote:
willy eckerslike wrote:There must be a few ASOC members who are also ASOF members, I would have thought that knowing the issues that are aired on here they could bring them up at meetings with AS management in the interests of improving the brand, without twisting ASOF members arms to join ASOC. Are we not “all in it together”.

If you feel that an organisation should exist to support AS Owners, then maybe it would be a good idea to support that organisation to ensure it continues to exist?
Does ASOC exist to support AS owners or is it a group of people who own the same make of motorhomes ?

"Facilitate exchange of information amongst members on all matters of mutual interest

Provide any additional services which may be of benefit to members"

by rgermain Wed May 02, 2018 10:30 am

Paulmold wrote:My Sussex is a Warwick Duo in disguise and the microwave is joined to adjacent cupboards and appears solid also.

No bashing from me. My Microwave is as solid as a rock in our Duo.
____________
richard

by willy eckerslike Wed May 02, 2018 11:40 am

I never suggested that ASOC members should fight anyones battles Dave, but that they could raise the issue in a meeting with AS management in the spirit which normally prevails on this forum since they will be in the same room and the microwave issue is well recorded on this forum.

The operative word in ASOC’s objectives Peter is “members” which is not all owners.

I have no complaints about my van,everything works as it should and I like the quality AS have put into it.(plus the microwave is solis as a rock !!j

by rogerblack Wed May 02, 2018 12:31 pm

The microwave in my 2002 Pollensa is well fitted and safe.
But then, I fitted it myself.

I am very pleased with the overall quality of our van.

But having viewed the newer Autosleeper ranges for myself and having read the comments on here, I would not buy a current model.
They are clearly not made with the same care for quality.
I'll no doubt be accused of being 'cynical' again for daring to express such a view on here. rolleyes

by Gromit Wed May 02, 2018 12:40 pm

Fair enough Willy, but it's easy to see how a "raised issue" could result in acute embarrassment if the A/S representative was able to show it was a spurious complaint or the result of operator error.

My terminology was a bit strong perhaps, but I was trying to say that if the members who complain so vociferously on here really want to be listened to, they should do their own complaining in person if possible. Only they have full and comprehensive details of their problem.

Roli was slagged off for making what I took to be a helpful and supportive suggestion. Although it might cost some ASOF members £20 to do so, he was making them aware of a fairly unusual opportunity to say their piece directly to those who matter in the A/S hierarchy. How else is it easily possible to face them in person with one's concerns?

Surely that is what they are constantly asking for, and it's likely to be far more effective than furiously bashing the keyboard?? It's difficult to be ignored when you are standing nose to nose, as it were.

by StewPotch Wed May 02, 2018 4:24 pm

Gromit wrote:......., they should do their own complaining in person if possible. Only they have full and comprehensive details of their problem.

Roli was slagged off for making what I took to be a helpful and supportive suggestion. Although it might cost some ASOF members £20 to do so, he was making them aware of a fairly unusual opportunity to say their piece directly to those who matter in the A/S hierarchy. How else is it easily possible to face them in person with one's concerns?

Surely that is what they are constantly asking for, and it's likely to be far more effective than furiously bashing the keyboard?? It's difficult to be ignored when you are standing nose to nose, as it were.

I seem to be constantly repeating myself but here goes again.

I emailed both A/S directors, Crouch and Scott as well as some of their management team. I GOT NO RESPONSE FROM THE DIRECTORS AND ONLY ONE MANAGER HAD THE DECENCY TO CONVERSE WITH ME. This was after the well documented gas leak in my van.
I neither need or want any member of ASOC to talk for me.

I accept the good points and bad points with my Autosleeper. I also accept that Autosleeper senior management are useless.
If I knew back in 2016 just how bad Autosleeper’s as a company we’re AND the problems I would have with a brand new van, I would have went to another manufacturer.

As for Roli being slagged off, you’re confusing slagging with sarcasm. Believe me, that was nothing like slagging!

by Gromit Wed May 02, 2018 4:34 pm

So do I.

Didn't you notice this bit? " . . . opportunity to say their piece directly to those who matter in the A/S hierarchy. How else is it easily possible to face them in person with one's concerns? . . . . . . It's difficult to be ignored when you are standing nose to nose, as it were."

It was fairly crucial to the point I was making, and I thought it would meet with your approval having been so rudely ignored already by the managers.

As for slagging Roli off, you didn't insult him (which came as no surprise ) so that bit was obviously not directed at you.

by StewPotch Wed May 02, 2018 4:48 pm

Gromit wrote:So do I.

Didn't you notice this bit? "opportunity to say their piece directly to those who matter in the A/S hierarchy. How else is it easily possible to face them in person with one's concerns? . . . . . . It's difficult to be ignored when you are standing nose to nose, as it were."

It was fairly crucial to the point I was making, and I thought it would meet with your approval having been rudely ignored already.

As for slagging Roli off, you didn't insult him (which came as no surprise ) so that bit was obviously not directed at you.

Believe me, I’d love to stand nose to nose with a few of them. But it’s very inconvenient to travel from where I live to meet them BUT YOURE MISSING THE WHOLE POINT.

As customers we should be getting listened too and not having to put up with poor quality in the first place. I can turn my hand to most things and accept doing minor running repairs but some of the things slipping through the Autosleeper net are incredible.

Incidentally, i created a post about a foot locker in the Fairford with photographs.
What I didn’t post was the photo of the state of the wiring before I done the mod - Autosleeper QC is none existent.
However, if you look closely at the ‘open’ photo, you will see someone called Stan has engraved his name on the black fibre glass panel.

Just what you’d expect in a £55,000 van - that’s sarcasm by the way. alittlesecret