Re: 'Change engine oil warning'

by Guest Thu Apr 12, 2018 6:43 pm

£200 is way too much, my local garage ( a diesel specialist btw) was £4.90 =vat for the filter, £47.45 for the oil + vat and £1.25 for the oil disposal
Labour, incl a bronze service, was £39.75 + vat
Comes to £112.02 and remember that also includes the bronze service!

by mikethebike Thu Apr 12, 2018 6:53 pm

IanH wrote:£200 is way too much, my local garage ( a diesel specialist btw) was £4.90 =vat for the filter, £47.45 for the oil + vat and £1.25 for the oil disposal
Labour, incl a bronze service, was £39.75 + vat
Comes to £112.02 and remember that also includes the bronze service!

For comparison Main BMW garage charged 79 pounds for a BMW Mini. Included filter and inspection.
Full service is 115 pounds.

Micky

by MelB Thu Apr 12, 2018 7:36 pm

Last year, first service, I used my local Peugeot dealer to maintain warranty protection. Oil/filter change: cost £228.98. Plus £40 for advisory 2 yr. brake fluid change. Warranty expires soon so local garage in future.

by mikethebike Thu Apr 12, 2018 8:34 pm

Mel Battersby wrote:Last year, first service, I used my local Peugeot dealer to maintain warranty protection. Oil/filter change: cost £228.98. Plus £40 for advisory 2 yr. brake fluid change. Warranty expires soon so local garage in future.

I think you are mistaken on the fact that you must go to Peugeot dealer .Must use Peugeot parts. up!

Brake fluid change is advisory.Dealers can check fluid if they want. 40 pound is a going rate for a change.

Micky

by MelB Thu Apr 12, 2018 8:52 pm

Thanks Micky, must have been mistaken...a costly mistake.

by Kingham Fri Apr 13, 2018 1:01 am

Chalky.... Yes, Simon Bailes Peugeot at Stockton.

by Toffee Fri Apr 13, 2018 3:38 am

Sometime later in that year I happened to bump into a senior Peugeot technician who explained over a drink how the oil logarithm works. It analyses many factors but doesn't have an oil degradation sensor. (don't forget this is on a Ford 2.2 engine)

Cannot remember all of them, total number of engine revs, number of hours on engine, number of cold starts, hot starts, number of starts where the engine is cold and switched off before it is warm etc etc.

Quite interesting really, and even though we buy a new motorhome, it will have been started and stopped more times when being converted and driven round Willersey factory than the average van prior to delivery which would multiply that calculation out of all proportion.

Not saying your van is the same, just sharing our experience. Plus our van is now six years old, had six oil changes in 36,000 miles and would always do it annually, it is not a waste of money.

Ps. it is nearly four years since the flashing light came on.....wonder when it will again ?

This is my understanding of how the oil is monitored, our new van had 30 odd miles on it at collection but had amassed nearly 60 hrs running time from the factory in Italy through to the showroom after conversion.

by OAPtraveller Thu May 10, 2018 2:34 am

I thought I would add my experience today at local Peugeot Service Dept.
I have a Stanway purchased new in October 2017.
The change oil warning light came on at about 700 miles at the beginning of my recent tour of Scotland. Every time I started the engine the light came on and stayed on for a couple of minutes.
I contacted dealer where I bought MH and was told “it just needs resetting have it done when you get home”
I followed the instructions on this forum to cancel the warning because it was annoying me.
I have today been to service centre and after connecting the computer diagnostics to MH and sending the info to Peugeot I was told an oil change is required but this will be done under warranty, so no charge.

I am glad I took it to Peugeot for check instead of just cancelling the warning message as it could have invalidated my warranty.

by johndean Thu May 10, 2018 3:06 am

had this warning at 350 miles on clock. sorry but I just cancelled it with the brake and accellator pedal as shown on website it worked fine
has ex Peugeot consultant engineer with 40 years on diesel HDI development and working with oil companies regarding servicing etc I took the view that the oil wasn't that old and will change filter and oil when I feel its time. please remember I am not advising you do the same I am only stating the procedure worked. my dealer tried telling me it couldn't be reset.
John Dean

by OAPtraveller Thu May 10, 2018 3:19 am

My point is that the oil change is being done under warranty, was tested and needed changing. No charge to me.

If it’s being done under warranty it obviously needs changing or Peugeot wouldn’t sanction it.

How do you know how long the oil has been in the base vehicle?
Most oil is now synthetic and degrades differently to oil.

My message was intended as a warning to others who have used the pedal reset method to stop the warning light. The oil may need changing and not to assume that because of the low mileage all is well.

by Toffee Thu May 10, 2018 3:38 am

OAPtraveller wrote:My point is that the oil change is being done under warranty, was tested and needed changing. No charge to me.

If it’s being done under warranty it obviously needs changing or Peugeot wouldn’t sanction it.

How do you know how long the oil has been in the base vehicle?
Most oil is now synthetic and degrades differently to oil.

My message was intended as a warning to others who have used the pedal reset method to stop the warning light. The oil may need changing and not to assume that because of the low mileage all is well.

Or the dealer told you a pack of lies and reset the light?

by OAPtraveller Thu May 10, 2018 3:46 am

You will see in my post that I reset the light using the pedal combination. I told the dealer about the light and what I had done.

Oil change hasn’t been done yet.

Why would the dealer not be telling the truth there is no monetary gain.
It could be that dealers that reset the clock without testing the oil quality are not doing their job properly.

Booked for later in the month.

by Paulmold Thu May 10, 2018 4:04 am

Dealer could reset light, not change oil but charge Peugeot for warranty work. Cynical, me, never.

by AutoSleepy_Don Thu May 10, 2018 4:08 am

Also the fact that you can't see any reason for them to do something does not mean they haven't done it.

Let us know how you fair when you take the van in for the oil change under warranty. Hope it goes the way you expect. up!

by OAPtraveller Thu May 10, 2018 4:12 am

That could apply to all those that have had the warning reset by the dealer.
So you don’t trust a dealer that tests the oil and says it will be changed under warranty.

But trust a dealer that just resets the warning light.

That is not logical.

I give up and will not comment anymore.

I was just trying to help others by sharing my experience.

You will all make your own decision based on what you believe.

by Bulletguy Thu May 10, 2018 9:48 am

Mindhyg wrote:[You must be registered and logged in to see this link.]
Hi Paul and others this might clarify things and looks like it will apply to all who get the problem. Above is what Peugeot have said in reply to my email. It does look like we are stuck with the problem and will just have to bear it and pay up when the warning starts flashing. I hope that this does not occur to often though, because it could start to get expensive. I did not try the fix on youtube because as was said by another poster it's not worth compromising for the sake £90. And who knows doing it might upset something else! It will be handy to monitor the situation via the forum to see just how long before another oil and filter change warning comes up. Mine is in next Wednesday. Will do it myself though after two years when the Peugeot warranty finishes. I never had this warning at all on my previous 2.2 Euro 5 boxer and I know that it also sat at the dealers for a while as well. I sold it just before the first service was due! It all seems very hit and miss because a pal of mine did have his warning come up on his Euro 5 and that was one of the first new Bailey's to leave the factory. He just used the rest fix on youtube.

So from what Peugeot have told you the retailer you bought from should have changed the oil. They've sold a vehicle which was "unfit for purpose" so i don't see why you should pay out anything at all.

Whilst i was aware of obvious degradation of oil during running any vehicle, i'd never heard of the same occurring to a vehicle left stationary and would have imagined it to take a considerable time....years in fact. The problem with current build vehicles is they are invariably cluttered up with nonsensical electronics and computers which are too delicate and get 'upset' by the silliest of things. My van came fitted with an electronic fuel pump as standard. Bonkers! Worst idea ever. A few years ago the computer electronics went belly up making the pump scrap. Thankfully it gave me the chance to go down the common sense route of fitting a Bosch mechanical pump so no more silly computer electronics nonsense. Not cheap, and i had to have it converted to run with the turbo, but it's way more efficient than the rubbish Epic pump Ford used.

I found this article about oil degradation. It's an interesting read....especially as i could not see anything to indicate how degradation could occur in such a low 'shelf life' of nine months.

[You must be registered and logged in to see this link.]

by OAPtraveller Sat May 26, 2018 11:37 pm

Following on from my previous posts on this subject.

Just to let you know the outcome regarding Oil Change Warning light.

My local Peugeot dealership service dept changed the oil and filter yesterday and it was done under warranty. If there are any problems with engine or oil in the future I have paperwork to show that oil was changed and warning light was not ignored.

by Bulletguy Sun May 27, 2018 4:09 am

OAPtraveller wrote:Following on from my previous posts on this subject.

Just to let you know the outcome regarding Oil Change Warning light.

My local Peugeot dealership service dept changed the oil and filter yesterday and it was done under warranty. If there are any problems with engine or oil in the future I have paperwork to show that oil was changed and warning light was not ignored.

Good to hear some common sense toward customer relationship prevailed in the end. A shame they gave you such a tough time over it though.

by OAPtraveller Sun May 27, 2018 4:53 am

I have not had a tough time over it.
I took MH to Dealer when I returned from Scotland tour in April and oil was tested and I as told it needed to be changed and it would be done under warranty. I booked it in for when I returned from Norfolk last week and work was done.
No argument and no hustle.
Excellent service.

by johndean Sun May 27, 2018 6:49 am

HI.
AS EX Peugeot consultant engineer ( retired 10 years ago )
Would it be possible to tell me about the oil test. when I was responsible for warranty claims I had no way of testing oil and cannot recall turning down any claims whatsoever in my 40 years because the oil needed changing.

There was a lab at the Ryton plant which didn't test oil but that's no longer there. I am only interested in new technology and how they tested it and using what method. it maybe you don't know if not I will ask my son who is parts director of Peugeot parts section. they may well have a method in each dealership now that wasn't available in my day.
as I say just interested only.

cheers John Dean

by OAPtraveller Sun May 27, 2018 7:37 am

As you will see from my profile I am a female so have limited knowledge of MH engines.

All I can tell you is that when I took MH in after I returned from Scotland tour I told them that the Change Engine oil light came on after about 600 miles and that it came on every time I started the engine. I used the pedal method to stop warning appearing but I was not happy that it came on at all.

The technician connected the computer and ran engine for about 15 mins and the information collected by computer was sent to Peugeot. After a short while the response from Peugeot was that oil needed to be changed and would be done under warranty. I got the impression that there are sensors that monitor oil quality and the test showed that it was not in the parameters required.

Sorry I cannot tell you any more, I am just pleased to have it sorted.

by johndean Sun May 27, 2018 7:57 am

Thanks for that I will make some enquirers with some of my engineer colleagues at Peugeot , sensors for oil quality are new to me.
John Dean

by -mojo- Sun May 27, 2018 9:42 am

John - the same is supposedly true on VW T5's and T6's.

VW say that on "Longlife" schedule the oil quality is measured by sensors in the engine, and the "service due" warning interval depends on that. But I've never seen any technical explanation anywhere of how these sensors operate, so I would be interested in anything you find on this too!

by Paulmold Sun May 27, 2018 7:11 pm

During my taxi driving years I had 5 VW/Skoda cars that all had 'longlife' service requirements. The oil could last ''up to 30k miles' according to use and conditions. The oil change warning always came on at 18k miles so I was always sceptical of 'oil condition sensors'.

by AutoSleepy_Don Sun May 27, 2018 9:03 pm

If the issue is oil condition (& not a timer or mileage), then wouldn't the warning quickly come back again after a pedal reset?