Warwick XL - Bathroom hanging fitment

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Good morning everyone,

I have a loud and annoying squeaking coming from the bathroom and have noticed that the hanging fitment above the window  appears distorted , could this be the source.    Picture attached.  Is it meant to be this shape ???   The unit appears to be tightly secured to the ceiling on the right hand side and loose on the left.  I have  tried to tighten it but the screws do not grip.   Any thoughts gratefully received.

Hi, we had a similar ill fitting moulded fitment in the bathroom of our 08 Nuevo. Like yours, there was a gap at the top that was somewhat difficult to push back to the shower side wall. On removing the useless screw fixing, the fitment then made a much neater alignment that showed the screw hole was amiss. Drilled a new hole to fix the screw that secured the fixing in the correct place. So it was bad workmanship at the build stage that caused the problem.