Microwave
+7
Campbell
Justus2
roli
Greyhound
daisy mae
Paulmold
greycaster
11 posters
The Auto-Sleeper Motorhome Owners Forum (ASOF) :: Auto-Sleeper Motorhome Forums :: Auto-Sleeper "Van Conversions" Forum
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Microwave
Whilst travelling along a main road we hit a pot hole, the microwave door popped open and the glass turntable fell out. The turntable struck the worktop creating a hole in the middle of the worktop. On inspection I think it would be difficult to repair as the worktop is hollow so any filler would just drop through. I contacted the dealer as it is still in warranty but told this was not covered as it was accidental damage. I am of the opinion that the damage was caused by a failure of the microwave latching mechanism and have requested the dealer to lodge a claim with Autosleepers. Has anybody else had this experience with their microwave. Also any recommendations on how to repair the worktop if Autosleepers don't come through.
greycaster- Member
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Posts : 107
Joined : 2015-03-17
Member Age : 70
Location : Scotland
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2015
Re: Microwave
I believe that a warning to remove the turntable while travelling is given on every new motorhome, so good luck with that.
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Paulmold- Donator
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Posts : 26586
Joined : 2011-02-21
Member Age : 73
Location : North East Wales
Auto-Sleeper Model : Sussex Duo
Vehicle Year : 2010
Re: Microwave
Years ago had an accident with a tin falling on the worktop, this was in a brand new caravan, as you said it is hollow, like egg boxes, a firm repaired it and it was as new, couldn`t even tell.sorry cannot remember the firm, it was done through Avondale caravans, I am sure this happens numerous times so there are repairers out there.
I know someone on here who had the same problem they got over it by putting a coaster over the hole and using it as a beer mat.
Good luck
I know someone on here who had the same problem they got over it by putting a coaster over the hole and using it as a beer mat.
Good luck
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daisy mae- Donator
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Posts : 6177
Joined : 2013-02-03
Location : North Norfolk
Auto-Sleeper Model : Hampshire Topaz
Vehicle Year : 2008 98
Re: Microwave
If you can get to the base of the worktop then you could glue/screw a thin sheet of plywood over the hole from below and this would give a surface to be able to fill/repair from above.
If not you could try cutting the wood to a shape that would wedge in from above and hold strong enough to fill the gap.
A warranty claim isn't really appropriate in this instance, as above there's a warning regarding this and a level of common sense is needed regarding the stowing of things in transit. Accidents happen and it's a pain, but that's not the manufacturers fault.
If not you could try cutting the wood to a shape that would wedge in from above and hold strong enough to fill the gap.
A warranty claim isn't really appropriate in this instance, as above there's a warning regarding this and a level of common sense is needed regarding the stowing of things in transit. Accidents happen and it's a pain, but that's not the manufacturers fault.
Greyhound- Member
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Posts : 943
Joined : 2016-02-29
Member Age : 54
Location : Essex
Auto-Sleeper Model : Symbol
Vehicle Year : 2017
Re: Microwave
Like the others don't think you will have ground for a warranty claim as there is warning on the microwave to remove the plate
roli- Moderator
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Posts : 9700
Joined : 2011-03-04
Location : Warrington
Auto-Sleeper Model : Warwick Duo
Vehicle Year : 2016
Re: Microwave
We have always removed the microwave plate whilst travelling. Sorry to hear that your's caused some damage.
We did however, have our original Daewoo microwave replaced under warranty as the door kept flying open over bumps and bends. There are two types of door locks on microwaves, one that requires a button to be pushed to open it, and one that you just pull to open... In my opinion, no motorhome or caravan manufacturer should EVER fit a microwave with a pull to open door.... but they do....
We did however, have our original Daewoo microwave replaced under warranty as the door kept flying open over bumps and bends. There are two types of door locks on microwaves, one that requires a button to be pushed to open it, and one that you just pull to open... In my opinion, no motorhome or caravan manufacturer should EVER fit a microwave with a pull to open door.... but they do....
Justus2- Member
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Posts : 126
Joined : 2016-03-17
Member Age : 72
Location : North Yorkshire
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2015
Re: Microwave
I have checked the microwave but there is no notice regarding the removal of the turntable whilst travelling. This is the first time the door has opened in the 8500miles we have travelled in the van. I had heard of other people having a problem with the door opening. We now use an expandable bar across the door to prevent it happening again, lesson learnt. I have found a local company that specialises in motorhome/caravan worktop repairs so I guess that is the road I will be going down. Thanks for all the replies.
greycaster- Member
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Posts : 107
Joined : 2015-03-17
Member Age : 70
Location : Scotland
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2015
Re: Microwave
During the handover for my Kemerton XL the dealer pointed out to me to remove the turntable before moving off. So good luck with any warranty claim if you are suscessful let us all know
Campbell- Member
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Posts : 21
Joined : 2016-11-01
Member Age : 71
Location : West lothian
Auto-Sleeper Model : Kemerton XL
Vehicle Year : 2016
Re: Microwave
Had a similar problem see [You must be registered and logged in to see this link.]
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steve00136- Donator
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Posts : 403
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Member Age : 72
Location : Nottingham
Auto-Sleeper Model : Nuevo / Lancashire
Vehicle Year : 2009
Re: Microwave
I had a small burn mark which had broken through the surface. So had a small brass plate made up and had "Montana by Auto/Sleeper engraved on it. Then used it as a template to score the table surface with a Stanley knife. Removed the unwanted surface. Then made up a small block of wood to fit the new hole and glued it all in place so the brass plate was flush with the surface of the table. Looks like an original fitting
biffobear- Member
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Posts : 375
Joined : 2015-12-07
Member Age : 72
Location : Uffington, Palamos, AguaAmarga
Auto-Sleeper Model : Montana
Vehicle Year : 1998
Re: Microwave
Good news, the dealer put in a warranty claim on my behalf and Autosleepers have agreed to replace the worktop under warranty. Result.
greycaster- Member
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Posts : 107
Joined : 2015-03-17
Member Age : 70
Location : Scotland
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2015
Re: Microwave
Wow, we've just placed a deposit for our first AS, this gives us great confidence. I doubt many manufacturers would replace the worktop. Well done.
palette- Member
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Posts : 168
Joined : 2017-07-08
Member Age : 66
Location : Macclesfield
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2017
inspiredron- Member
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Posts : 3436
Joined : 2012-06-02
Member Age : 83
Location : Ellesmere, Shropshire
Auto-Sleeper Model : Lancashire
Vehicle Year : 2012
Re: Microwave
I purchased the motorhome at the Birmingham show from Choose leisure of Canterbury.
greycaster- Member
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Posts : 107
Joined : 2015-03-17
Member Age : 70
Location : Scotland
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2015
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