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Warwick xl

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burlingtonboaby
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Post by daves1450 Tue Dec 20, 2016 2:49 pm

Hi ,we moved over from a La Strada Nova ( great van but a bit high ) due to the fact that we wanted a rear lounge so we went with the Warwick XL .
Well we have had it for nearly aweek now (117 miles ) and have gone through 4 fuzes for the step ( fingers crossed the last fuze seems to be ok) and now on the drivers front 1/4 bumper panel there are lots of bubbles in the paint !! So it's back to Spinneys tomorrow for them to have a look at it
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Post by burlingtonboaby Tue Dec 20, 2016 4:12 pm

Hi and welcome to the forum from Bridlington 
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Post by roli Tue Dec 20, 2016 4:15 pm

I had this on my Warwick Duo.  Step replaced under warranty but still wouldn't come out properly 
Went into CP set up,by pressing top and bottom button then scroll through to the step setting ours was at 38, changed to 40. Step now comes out all the way and doesn't blow fuses (info kindly supplied to me by one of our forum members)
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Post by daves1450 Tue Dec 20, 2016 4:33 pm

roli wrote:I had this on my Warwick Duo.  Step replaced under warranty but still wouldn't come out properly 
Went into CP set up,by pressing top and bottom button then scroll through to the step setting ours was at 38, changed to 40. Step now comes out all the way and doesn't blow fuses (info kindly supplied to me by one of our forum members)
Thanks roli will mention this to them tomorrow
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Post by daves1450 Tue Dec 20, 2016 4:34 pm

burlingtonboaby wrote:Hi and welcome to the forum from Bridlington 
Boaby
Cheers Boaby
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Post by burlingtonboaby Tue Dec 20, 2016 5:13 pm

daves1450 wrote:
burlingtonboaby wrote:Hi and welcome to the forum from Bridlington 
Boaby
Cheers Boaby
Your welcome , Merry Christmas 
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Post by Toffee Tue Dec 20, 2016 5:37 pm

Yes we currently have a claim being processed for paint bubbles on the front bumper, due to moisture trapped under the topcoat. A schoolboy mistake by whoever paints them at AS.
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Post by daves1450 Tue Dec 20, 2016 5:50 pm

Toffee wrote:Yes we currently have a claim being processed for paint bubbles on the front bumper, due to moisture trapped under the topcoat. A schoolboy mistake by whoever paints them at AS.
Hi Toffee ,yep schoolboy mistake or are they rushing them through as there orders for motorhomes are up ! 
Also after the handover I had a good look around the van and under the RH seat (rear) where the electrical contol box is they have just left the cable cut offs over the floor
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Post by roli Tue Dec 20, 2016 10:10 pm

It's Sevil for Peugeot that paints the vans Toffee not Auto-Sleepers they just put the transfers on the cabs/bodies
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Post by Toffee Tue Dec 20, 2016 10:20 pm

I was under the impression the bumpers come from sevil unpainted
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Post by Hubert Wed Dec 21, 2016 8:27 am

Our Warwick Duo is kept in storage and when I went to give it a run the other day I noticed paint bubbles all over the front bumpers and the centre section below the radiator grill.
Very disheartening on a 6 month old van.

Rang the supplying dealer (Marquis Durham) and was told the van was supplied to Auto Sleeper with painted bumpers so I was told to contact Peugeot. I queried this as I was under the impression that A S sprayed them. NOT SO I was told, I then contacted my local Peugeot dealer and told him about the problem. I asked that before I go to the trouble of getting it to the garage and having a local bodyshop  give the garage a quote, could he confirm that the van was supplied to A S already painted. He had to check with Peugeot. Whilst waiting for confirmation I contacted A S and not surprising the response was that A S do in fact spray the bumpers  rolleyes   and told me to contact the supplying dealer for them to submit a warranty claim. The Peugeot dealer later confirmed that the van was supplied with grey bumpers.
I got the impression that Marquis didn't believe me when I rang back shrugg . To cut a long story short I have sent photos of the paintwork and they are now submitting a claim.

Bear in mind that A S only guarantee their paintwork for 12 months and not 3 years like Peugeot. Check your van closely before the end of the 12 months.

Mine has happened over a very short period with no prior problems being noticeable.

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Post by Toffee Wed Dec 21, 2016 10:01 am

The problem will remain hidden until the temp drops below freezing.
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Post by daves1450 Wed Dec 21, 2016 5:03 pm

Hubert wrote:Our Warwick Duo is kept in storage and when I went to give it a run the other day I noticed paint bubbles all over the front bumpers and the centre section below the radiator grill.
Very disheartening on a 6 month old van.

Rang the supplying dealer (Marquis Durham) and was told the van was supplied to Auto Sleeper with painted bumpers so I was told to contact Peugeot. I queried this as I was under the impression that A S sprayed them. NOT SO I was told, I then contacted my local Peugeot dealer and told him about the problem. I asked that before I go to the trouble of getting it to the garage and having a local bodyshop  give the garage a quote, could he confirm that the van was supplied to A S already painted. He had to check with Peugeot. Whilst waiting for confirmation I contacted A S and not surprising the response was that A S do in fact spray the bumpers  rolleyes   and told me to contact the supplying dealer for them to submit a warranty claim. The Peugeot dealer later confirmed that the van was supplied with grey bumpers.
I got the impression that Marquis didn't believe me when I rang back shrugg . To cut a long story short I have sent photos of the paintwork and they are now submitting a claim.

Bear in mind that A S only guarantee their paintwork for 12 months and not 3 years like Peugeot. Check your van closely before the end of the 12 months.

Mine has happened over a very short period with no prior problems being noticeable.

Hubert
Hi Hubert

 well the van was dropped off this morining so will keep you all updated on the progress 

Regards

Dave
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Post by Toffee Wed Dec 21, 2016 6:10 pm

Look forward to hearing how you get on, our dealer is shut for xmas but had photos from us about a month ago, still waiting for approval for the repairs
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Post by Hubert Thu Dec 22, 2016 8:45 am

Thanks Dave and Toffee, would appreciate any updates and I will do likewise.

I am concerned about the problem reappearing if not repaired satisfactorily. I changed from VW Californias because my second had the dreaded roof rot !. I assume they will have to completely strip the bumpers and centre section of all the paint.

Being the only driver, taking it and leaving it for the repairs will cause me problems. Marquis Durham my nearest dealer is 90 miles each way. It may mean a few days in a B & B near Willersey so that it can go back to the factory.

Just out of interest my build number is P6045 (found in glove box), could our vans have been built or been in the same batch from Peugeot ?


It's not going to spoil my Christmas so all the best for a Merry Christmas and a happy New Year.


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Post by daves1450 Thu Dec 22, 2016 9:05 am

Hubert wrote:Thanks Dave and Toffee, would appreciate any updates and I will do likewise.

I am concerned about the problem reappearing if not repaired satisfactorily. I changed from VW Californias because my second had the dreaded roof rot !. I assume they will have to completely strip the bumpers and centre section of all the paint.

Being the only driver, taking it and leaving it for the repairs will cause me problems. Marquis Durham my nearest dealer is 90 miles each way. It may mean a few days in a B & B near Willersey so that it can go back to the factory.

Just out of interest my build number is P6045 (found in glove box), could our vans have been built or been in the same batch from Peugeot ?


It's not going to spoil my Christmas so all the best for a Merry Christmas and a happy New Year.


Hubert
Hi Hubert

Will check build number when I see the van and a merry Christmas and new year
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Post by Toffee Thu Dec 22, 2016 4:03 pm

I
Build no. 6024 here!
No need to get upset, it's just how it is the important thing is it will get sorted in the end.
Merry xmas
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Post by burlingtonboaby Thu Dec 22, 2016 6:13 pm

Hubert
If your heading for Willersey , I can recommend the Bell inn in the village,I stopped there 3 years ago ,I had dinner B&B , I managed to get a deal in February .
Have a Merry Christmas Herbert , 01386858405 for the Bell Inn .
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Post by Hubert Fri Dec 23, 2016 8:02 am

Thanks Boaby
Will bear in mind if that's the route I go down. Probably preferable that the van goes back to the factory, as there can be no argument should the problem reoccur.

All the best for a Merry Christmas and a Happy New Year

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Post by daves1450 Mon Jan 09, 2017 4:33 pm

Hi guys

Well got the van back today all sorted they fitted a new panel and had it painted up here 
Thanks to Nick at Spinneys for sorting it all out step and paint.agree3
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Post by Hubert Mon Jan 09, 2017 5:19 pm

Well that's good news Dave up!
Good to hear that they replaced the panel rather than trying to rectify. Hope the same happens for mine. Unfortunately all three front panels are affected on mine.

Thanks for keeping us informed.

Cheers

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Post by burlingtonboaby Mon Jan 09, 2017 5:41 pm

Hubert wrote:Well that's good news Dave up!
Good to hear that they replaced the panel rather than trying to rectify. Hope the same happens for mine. Unfortunately all three front panels are affected on mine.

Thanks for keeping us informed.

Cheers

Hubert
Have you seen the weather forecast Hubert , doesn't look hopefull this weekend, with icey weather heading our way.
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Post by Hubert Mon Jan 09, 2017 5:50 pm

Yes Boaby, don't know which is better icy but clear (hopefully) or this awful depressing damp low cloud and mist hugegrins
Time to get the sledge out !
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Post by Toffee Mon Jan 09, 2017 7:12 pm

I'm still waiting for the dealer to confirm they will repairs ours, all three panels are effected. I also asked a local motor home repair centre for a price to do the job, waiting for them to email a quote.
I intend to call the dealer again this week to see if I can get anywhere. I contacted AS direct but they haven't responded.
I'm glad it's nothing that stops us using the van!
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Post by Hubert Tue Jan 10, 2017 8:27 am

Toffee
Still waiting also for a response from the dealer, nothing at all since sending the photos !
Will check next week.

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