Warwick XL Rear springs

I have just taken delivery of a new Warwick XL and on inspection found single leaf rear springs have been fitted and not the dual leaf springs it is supposed to have.
This gives the vehicle a tail up attitude and makes levelling on site essential, even on a level pitch.
Autosleepers  and my dealer, West Country Motorhomes, are currently looking into the problem but it seems to be a warranty issue with Peugeot.
However, I am surprised nobody at Autosleepers noticed the mistake. I would have expected the person fitting the ALKO Airtops to have noticed.
I am waiting for a solution to the issue but so far response from all parties has been positive. Only found problem 3 days ago.

According to Peugeot specification the XL is fitted with reinforced rear suspension which gives a rise of 30mm which gives the tail-up attitude you have. Dual leaf suspension is an option. The optional Premium pack offered by AS includes Airtop with twin leaf, so did AS specify the twin leaf knowing they were to fit the Airtop?

Ours is a year old and has the two leaf springs with air. It also sits high at the back.

Mine is also a year old is the same.

Hi  I also have a Warwick XL 6 months old, purchased from marquis motorhomes.  After reading of your problem checked my own which are single leaf springs. Which as I under stand it are wrong they should be duel leaf which are fitted if you have the premium pack air top suspension etc. I also feel that the  driving experience would be far more comfortable with duel leaf spring.  Have made contact with my dealer in reference to the problem and waiting for a solution

Hi Casey,I was begining to think mine was the only one with this issue. I have taken my vehicle to my local Peugeot dealer for inspection and he has come back with the message that the springs are as per the vehicle spec. Problem is back with West Country Motorhomes who have assured me that they will manage the problem to conclusion.

Hl Martin.
No. New Response on forum in ref: rear springs so we seem to be alone with problem. phoned auto sleeper direct with same reply.waiting to here From Peugeot hope this problem can be resolved A.S.A.P

martin harland wrote:Hi Casey,I was begining to think mine was the only one with this issue. I have taken my vehicle to my local Peugeot dealer for inspection and he has come back with the message that the springs are as per the vehicle spec. Problem is back with West Country Motorhomes who have assured me that they will manage the problem to conclusion.

 Your van would be up to specification if it was to be used as a panel van. But AS Van conversions that have the "premium pack" should have" twin leafs backed up with the Air set up. 

Our van is now two years old and has the "premium pack" and it does have twin leafs and air.

Something has been missed out at the vehicle build stages.

Sussex Duo 2013.
Our rear air suspension gives a marked tail up attitude.  I was surprised at how much higher the back end was compared to our previous Mondial (Fiat van conversion).  Although we had Fiamma bike rack fitted we found it unusable because of the extra 6in of lift-up required to mount the bikes. (compared to the Mondial).  We have now had tow bar fitted and tow ball mounted bike rack.
Two leaf springs by the way.

The thing to remember with springs is its the rate of compression that is an important factor. Called spring rate.

A One leaf spring with a high rate can and will offer more support and therefore load bearing ability than a twin leaf set up. 
Having two springs in general at the same spring rate as a single though gives a softer more controlled compression rate and so gives a better ride quality.

It is the spring rate of compression that will alter the ride height. So a single spring with the same rate as a set up with two leafs will sit at the same height.

So it may be on these later vans from say 2014 on have had one leaf instead of two but that single leaf has the higher spring rate ?

Unsure to be honest but its likely the factor. 

Think back a good few years when leaf springs were common on cars. High quality cars had leaf set ups with multiple leafs over the .... Well lets say less expensive cars that had maybe 2 or three. 

A twin leaf spring costs more than a single for obvious reasons. So I would have a fair bet its the van manufacturers who have dictated the change on cost. AS would know I bet but as the carrying capacity will be unaffected they may not have much say in the matter.

The loser is the end buyer who looses out on a bit of ride quality .... 

Just reading this and thought I had better check mine. I have a 2014 Warwick XL with Premium Pack. Mine is fitted with two springs and sits high at the rear. Is your 2015 XL the new face lift Peugeot, perhaps this is a specification change on the new vans.
regards

My Warwick XL is now two months old and has single leaf rear springs with Alko airtop. After reading the comments on the forum I contacted Auto Sleeper and they have told me it is the wrong spec and they have ordered replacement rear twin leaf springs from Peugeot France. They have told me that the vehicle is safe and roadworthy with the wrong springs and to carry on using it.
If you read the A/S Premium pack advert on their site it actually specifies twin leaf springs with the Alko air top.

Yes, my Warwick XL is on the latest Boxer facelift model.
Spoke to West Country Motorhomes this week for an update and I have been assured that a rectification program is in hand.

Correct rear springs being fitted tomorrow by Peugeot. I believe the problem was caused by Peugeot delivering wrong spec. to Autosleepers. Although, I still cannot understand why this was not picked up when the Airtop upgrade was fitted.

Hi. Another sorry tale of poor quality inspections. Pretty expensive for AS and customer .

Regards

QC   Micky

I checked my rear springs & they are single units, I have the premium pack with Alko Air Top on a 2015 Kingham.

I've just picked up the van this afternoon from local Peugeot dealer having had the instrument cluster & ignition lock replaced, typical.

I have to take my van directly to Auto-Sleeper soon to have some habitation faults rectified under warranty, will they sort the springs whilst my van's there?

Tim.

Tim, I suggest you contact the dealer who sold you the vehicle for the best course of action. West Country Motorhomes managed the problem for me and I cannot rate them highly enough. In the end it was Pergeot who sourced and fitted the correct springs.

Tim, just call Auto Sleeper, I did just that and they confirmed my 2015 XL had incorrect springs. They were great, arranged with Peugeot who have now shipped the correct springs and my van is now booked into the local Peugeot dealer for replacement. Great service from A/S.

martinharland wrote:Tim, I suggest you contact the dealer who sold you the vehicle for the best course of action. West Country Motorhomes managed the problem for me and I cannot rate them highly enough. In the end it was Pergeot who sourced and fitted the correct springs.

Hi Martin,

Relations between my dealer & I/me are "strained" that's why i'm going straight to the manufacturer.

Also the dealer is 163 miles from me almost the same as the Auto-Sleeper factory.

There are no Auto-Sleeper dealers in Essex nearest is Canterbury then Ipswich.

There is a Peugeot dealer 2 miles from me though which is handy.

Thanks for the reply.

Tim.

Twiggy wrote:Tim, just call Auto Sleeper, I did just that and they confirmed my 2015 XL had incorrect springs. They were great, arranged with Peugeot who have now shipped the correct springs and my van is now booked into the local Peugeot dealer for replacement. Great service from A/S.

Hi Twiggy,

I've sent an email to my contact at Auto-Sleeper so hopefully they can sort it when i go to have my snags/warranty repairs done.

This should have been picked up at the factory, then the dealer should have picked it up on there so called PDI checks, bad form this

Thanks for the reply.

Tim.

New springs now fitted, can't tell any difference though in ride height or ride quality.

Now onto Auto-Sleeper for the habitation warranty issues (when will it end)?

Thanks for the advice(s) 

Tim.