no water duetto

being new to motorhomes ,we have just got a duetto ,we aren't getting any water through the taps.the pump switch is on and there is a humming type noise but nothing happens when the taps are opened.is there a maims type of tap that is not open,if so where is it? any help much appreciated.

Have you filled the freshwater tank with water and switched off the drain taps on the tank and boiler?

Are all the other taps and shower switched off?

What age is your Duetto?

Peter

I have an AS Stratford which is 12 months old. The pump on my van is inside the fresh water tank & so is inaccessible.I have been experiencing problems as described for about 3 months now in that when I drain down & try to prime the system again I can hear the pump running but nothing else happens.
Marquis seem mystified & the van is going in again this week for another try!
I hope you get sorted but if my mystery is solved I will post again.
Regards

The water systems in the Duetto and Stratford are very different.

Peter

thanks for your input guys.got it sorted.i had put water in the tank ,but it seems that as i am parked on a slope the water must have gone to the front of the tank.drove onto level ground and hey presto! water.on the slope the tank reading read 1/4 tank put on level ground it went right up to over 1/2.Peter its a 1996 plate.as a point to note were is the tap on the boiler?

On your model you should have a Carver heater and it is a plastic drain plug in the corner of the flue outside. There is also a vent valve on the top corner that needs to be opened when you are draining and closed when finished. I'm a bit rusty on that model so if you want clarification just ask and I'm sure someone will do so.

Peter

cheers peter.i will have look tomorrow.the carver is right up against the oven and there is a space in the middle of the seat with a velcro type strap and some disconnect wiring.any idea what should be there?

The blown air heater? It would have had a gas connection as well.

Peter

the carver blows out the warm air.there is no gas pipe in the empty space.thinking about it now i didn't test for hot water.doh!

Can you post a photo of what is under the seat?

Peter

i will try.probably have to get my son to do it.lol

There are a few active members of the forum with your era of Duetto (it was the first van we had) so I'm sure they will chime in.

Peter

We got a habitation check, which told us what was working and what wasn't. We also were assured we hadn't got a gas leak

i think its where the water heater should be.gutted:so_sad: .is it easy to fit a replacement.i can't see anywhere to connect the gas.

[You must be registered and logged in to see this link.]

The Henry is a replacement for the original Carver and you may be able to source either second hand. If you look at the link above you can find your way to fitting instructions etc.

Do you still have the flue cover on the outside of the van? Are the controls still installed?

I really hope someone who is currently familiar with that type of heater steps in as its several years since I've used one.

Peter

Hi  

mickenbacker 330 wrote:the vent is still on the side so i never thought anything about it plus i am new to all this so my naivety plays a big part i have now sourced one from a caravan breakers.he is going to test it before i buy so hopefully all will be good.he has even told me how to install it seems easy enough,but i might get a mate who's a plumber to connect the gas.as for needing one we had it on our list of what we wanted so i suppose time will tell.will keep you posted on the installing bit

Sounds as if you’ve got it sorted. If you haven’t already discovered it, the gas comes from a multi-tap device in the cupboard under the sink so if a gas pipe doesn’t appear in the heater compartment presumably it’s been removed and capped off.

Before you fit the replacement I’d advise checking the nylon water (screw in) connectors. They tend to go brittle over the years and crack causing leaks. If they are showing any signs of distress you may want to replace them before you fit the heater to save trouble later. In any case it’s certainly worth getting a new drain plug washer. I change mine every year, if you don’t you’ll probably find you need to do the plug up so tightly that you risk damaging the nylon thread on the heater.

[You must be registered and logged in to see this link.]

mickenbacker 330 wrote:the vent is still on the side so i never thought anything about it plus i am new to all this so my naivety plays a big part

Sorry if I’m stating the obvious (granny sucking eggs comes to mind) but don’t forget to drain it down again before the weather gets too cold. You need to remove the drain plug on the lower left hand side (viewed from outside the van) and preferably undo the half turn device on the top left. Draining the fresh water tank doesn’t drain the heater!

Brod.

well i finally have got the job done.  i told my wife once i had all the bits it would take about an hour.8 hours later….everything just wouldn't go right.screws to short,bit of wood with velcro strap on made the heater tip up so couldn't get flush fit,so i ripped it out  needed a butt crimpy thing maplins didn't have any went to halfords,sold them my house for 3,but hey its in it fires up on gas (at time of going to press no leaks,fairy liquid is god) no wrong light flashing on zig.just have to see how long it takes to heat up  ,it got late so leaving that til wednesday. :drinksallroundany one need any advice on fitting one don't come to me.

I do know the feeling but it will be worth it.

Peter

how long should it take to heat the water? and how can you use gas and electric at the same time? its a henry by the way.

whoopee!it works got hot water.have read on another forum that if you leave it on gas and electric you get "endless" hot water for a shower.does anyone know this to be so?