Kingham Bed

Can anyone advise how the bed should work? Ours doesn't seem to want to lay flat when you pull it back towards the front of the van the top end should lay flat. The top end just lifts up a little and then won't push right down.

We don't have a problem with ours but if I want to lift the back end I always operate it from the back of the van through the rear doors, not from in front of the bed. Obviously check also that nothing is fouling the mechanism. As for the front of the bed we only lift the back end for access to the storage, not for the chaise longue effect, which is a gimmick really.

Many thanks. Using your method via the rear doors if I pull the head of the bed right up into the full steepest day bed mode then push it back and forward it seems to go down flat. If I try it from any mid position it appears locked presumably so can rest your head on it? Notwithstanding the above once it is completely flat it doesn't appear to lock in position completely flat. So I just tape the mattress ties round the frame to keep it flat.