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Maxview pro issue

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Maxview pro issue Empty Maxview pro issue

Post by BungalowBill Sat Oct 07, 2023 2:23 pm

My new ( to me) Fairford had only 300miles on clock when cruising up M5 I was alerted to some issue as motorists started flashing me and pointing to the roof.
Sure enough , on stopping at next services, the Maxview pro aerial had gone ! Didn’t hit anything… just sailed off apparently. I gather I am not the first.
My supplying dealer now says he can only fit the new Maxview pro which requires a new base with four screws securing aerial to base ( I wonder why!!?)
Unfortunately this new design requires a new base….
So unless I am very mistaken, the whole ceiling , shower enclosure as well as numerous other trim items will have to come out….to fit it….which fills me with horror.
Anyone else had this issue… and resolved it satisfactorily?
Thanks
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Post by inspiredron Sat Oct 07, 2023 11:14 pm

Surely a warranty repair. Not your problem - apart from your horror that your nice new van needs to be messed around to do the job, and you'll be without it for a while. I'd make sure it goes back to Willersey for a proper job. I wouldn't trust a Marquis dealer to do it.

_________________
Best wishes - Ron
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Post by BungalowBill Sun Oct 08, 2023 11:07 am

Sound advice Ron….
I agree absolutely…. Based on dealer after sales service so far…..
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Post by Caraman Tue Oct 24, 2023 7:55 am

The base of my Maxview developed a leak into the van.  The base had not been bedded into sealant and I suspect the fixing screws had been overtightened which had caused cracks in the plastic base.  The base had some movement in it but it didn't drop off.  I took it to the A-S Service Centre who fitted a completely new unit under warranty.  In your case it appears the base was OK but the aerial above it, which is removable, fell off.  I wonder if its locking screw had been tampered with.

Afternote:

Just looked on-line to refresh my memory.  It appears the Mk 1 had a removable head unit with a locking screw.  Mine was the Mk 1.  Not sure if my current head unit has the same locking screw.
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