MaxView VuQube II Issue

Hi,

I have a MaxView VuQube II system that I've never been able to get to work. It keeps erroring once it "appears" to get locked onto the Astra Sat. Here is a video and some pics: https://www.andacami.com/maxview

I've taken the system off the 'van and brought it home to get a closer look; MaxView advise there could be a problem with the main control board which seems fair but before I send it off to Norfolk for testing, has anyone here had a similar issue or able to suggest a fix?

Thanks very much.

A bit of reseating wires, plugs, cables and it now seems to work!