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Broadway Poor canopy position

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Post by pads Fri Aug 12, 2016 3:33 pm

We have a Broadway EL Duo, and the front of the canopy ends half way across the habitation door.
The effect of this is that when it rains you cannot stand under the canopy.
Also and equally important is that we cannot fit safari type sides to the canopy - not even wind blockers. We have an autistic grandson and it is important for him to have somewhere safe to play.
Is it possible to move the canopy forward? And has anyone had it done?
Thank you 
Peter
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Post by Greyhound Fri Aug 12, 2016 3:37 pm

It may be possible to slide it along the mounting brackets.

What make is the awning - I take it you mean a wind out awning?

If so quite often they main body sits on brackets that are bolted in and you can move the body along where needed.
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Post by pads Fri Aug 12, 2016 4:03 pm

Sorry forgot to say it's a Thule / omnistor 6002
Yes wind out
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Post by Paramedic Sat Aug 13, 2016 8:43 am

Hi Peter, a most perplexing situation for you. Had to view image of your van to understand how the position of the awning would demonstrate the impracticable fitting of side panel in relation to the habitation door. Noggin's suggestion seems plausible. Perhaps need to visualize how the awning aesthetically would look if repositioned. Alternative solution would be to erect a wind break at an angle to accommodate open habitation door and fit rain blocker panels to front and opposite side. Hopefully this arrangement would assure the closed safe environment you are seeking? However this arrangement would not address the problem of the rain. Regards

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Post by KMRTOPAZ Sat Aug 13, 2016 8:50 pm

Tempted to suggest that you ask the person or company that fitted it what on earth they were thinking !!!  And, Would they like to correct this anomaly?
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Post by pads Sun Aug 14, 2016 12:00 am

It was factory fitted by Autosleeper! !
Its a new motorhome. 
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Post by roli Sun Aug 14, 2016 8:45 am

Its a right pain.
We had a Windsor and the built in Awning/Canopy ended just over the habitation door which made using the likes of a Windbreak difficult

We found that a separate air inflatable awning was the answer by fitting longer figure of 8 transition strips into the slot on the front of the fitted Awning/Canopy

Broadway Poor canopy position  Vnnp-001_zpskhjsikuo
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Post by pads Sun Aug 14, 2016 10:50 am

Thanks for your suggestion Roger.
 However I do feel that I shouldn't have to go to the expense of buying an additional awning on a new van because of a design fault. 
The dealer is reluctant to move it because autosleeper "may not like them doing it".
Hence the original question as to whether anyone else has moved the canopy.
Thanks 
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Post by micknhilary Sun Aug 14, 2016 11:29 am

Hi Peter.
 Have you asked Autosleeper themselves why the awning was positioned where it is? Its possible there may be a very good reason although to a mere mortal it may not be obvious.
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Post by pads Sun Aug 14, 2016 5:09 pm

Being as the van is only 4 months old, I had been assuming that that would be down to the dealer to contact them.
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Post by Gromit Sun Aug 14, 2016 6:48 pm

pads wrote:Being as the van is only 4 months old, I had been assuming that that would be down to the dealer to contact them.

It is, but your dealer sounds like a right wimp - or he doesn't want to bother!

"Autosleepers might not like them moving it!"  Tough!!! Although I dislike the expression, it is clearly not fit for purpose, and they fitted it like that.

I would suggest you contact Mark Burdett at A/S Service Centre - but not until about Thursday week. He's on holiday until this coming Friday, and will have loads of calls to catch up on when he returns to work. If you can leave it to the following week, don't call on Monday, as he's always run off his feet. Wednesday onwards is best.

Explain the problem to him and I'm sure he will help. http://www.auto-sleepers.com/servicing/

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Post by PLOUGHLIN Mon Aug 15, 2016 12:43 am

Looking at picture of an EL online, with hab door at the front tight next to the cab door, I am not sure where else the canopy could be fitted to cover the door.

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Post by Gromit Mon Aug 15, 2016 9:07 am

PLOUGHLIN wrote:Looking at picture of an EL online, with hab door at the front tight next to the cab door, I am not sure where else the canopy could be fitted to cover the door.

Hi Peter

I just did the same, and you are obviously correct. Any improvement (taking Noggin's earlier suggestion) would be minimal.

I must also correct my previous post. I edited it with my mind elsewhere, and deleted the wrong part. blushes

I meant to say, ""Autosleepers might not like them moving it!"  Tough!!! It's the dealer's responsibility to provide after sales service, and he should contact A/S for the "go ahead" if he feels it necessary.

I would still suggest that Peter (Pads) contacts Mark at A/S. It seems unlikely that much improvement is possible due to the position of the hab door, but a call to Mark would set his mind at rest, if nothing else.

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Post by inspiredron Mon Aug 15, 2016 6:41 pm

You are stuffed, I am afraid.  If the awning was moved forward at all it would stick out like a spear and may well contravene Construction and Use Regulations. I call that a basic design fault.

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Post by pads Mon Aug 15, 2016 7:17 pm

Actually it would not quite be a spear. It would end just where the curve over the cab starts to come down. 
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Post by pads Tue Aug 16, 2016 3:58 am

For those unfamiliar with the Broadway EL Duo the image may help.
Broadway Poor canopy position  20160513
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Post by AndyPK Tue Aug 16, 2016 6:49 am

They (AS) obviously decided that Wind Blockers wouldn't be used!!!

confused3 confused3 confused3
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Post by Beagle Tue Aug 16, 2016 8:46 am

Had exactly the same problem on our Beckford.  Simplest solution was to lay down a 'ridge' of silicon (even 0.5cm high) running a foot or so from the end of the awning and towards the front.  Means that all rain runs off well away from the door.  

Ridge can't be seen from the ground.  I used a tube of silicon in one of those gun things, but a friend did similar with one of those epoxy car repair products.

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Post by pads Tue Aug 16, 2016 9:40 am

thanks Alan
However equally (if not more) important to us is the ability to use safari type side to ensure a safe place for our autistic grandchild to be.
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Post by inspiredron Tue Aug 16, 2016 3:05 pm

pads wrote:For those unfamiliar with the Broadway EL Duo the image may help.
Broadway Poor canopy position  20160513
OUCH!  That really looks as if it has been mounted further back than intended.
http://www.caravanguard.co.uk/news/auto-sleeper-broadway-el-duo-cosseting-times-for-two-4366/
shows a picture of a van like yours and it looks to be mounted much further forward - hence my commnet about moving it further could make it like a spear.

You have very good reason to complain - I am pretty sure that Mark at Willersey will get it sorted for you and would trust him to take it as far forward as possible.  Get in touch once he is back from his hols. It could be worth contacting Alan Crouch this week with that photo and your comment regarding your child's safety.

Best of luck - don't give up easily!

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Post by pads Tue Aug 16, 2016 3:54 pm

Thanks for your support Ron.
You mention Alan Crouch - who is he?
Thanks
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Post by Gromit Tue Aug 16, 2016 4:03 pm

I think Ron might mean Alan Curry. He's the Customer Service Manager at A/S.

[url=http://www.auto-sleepers.com/media/uploads/News/2010/Service Centre.pdf]http://www.auto-sleepers.com/media/uploads/News/2010/Service%20Centre.pdf[/url]

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Post by inspiredron Tue Aug 16, 2016 4:13 pm

Gromit wrote:I think Ron might mean Alan Curry. He's the Customer Service Manager at A/S.

[url=http://www.auto-sleepers.com/media/uploads/News/2010/Service Centre.pdf]http://www.auto-sleepers.com/media/uploads/News/2010/Service%20Centre.pdf[/url]

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Yes - Alan Curry - Sorry!

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Post by steamdrivenandy Tue Aug 16, 2016 5:25 pm

Aren't cassette awnings fixed on two mounts and can have the attachment slackened and the cassette slid along. The only problem is if the car end mount is too far to the rear and won't allow the rearrangement
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Post by pads Tue Aug 16, 2016 6:14 pm

The ominstor 6200 is mounted to a continuous rail 'glued' to the roof. and the canopy bolted to the rail.
In my humble opinion yes it aught to be able to be moved forward.
But if I do that myself I run the risk of falling foul of any warranty (its 4 months old).
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