"that motorhome is a bit too high sir"

Took the old girl to the garage to have the exhaust manifold looked at. Mechanic looked at her parked up, sucked through his teeth and said "that motorhome is a bit too high sir", his mate came out, sucked through his teeth and said "the top box will have to come off as it won't go through the doors" (it would have, and there was enough height for it to go on the lift), "you'll have to take the aerial off as well" said his mate. I said to them that they knew it was a tall vehicle when I booked it in. They said "well you go home and take it all off and we will have a look at it, do you want to rebook it now"? I won't tell you my reply!

Took my Landrover (old defender ) in to have new tyres fitted after they had looked at it and quoted the job. Phoned to see if was ready  as was going to be just a few hours and their reply was done the tyres but cannot balance the wheels as the don't fit our balancer.  My reply was probably similar to yours Minky and they then had to take them somewhere else to get them done, and quickly. 

Hi there,

It's good to see that paying customers are still getting the normal level of service in the UK!!    

Best regards,

I don't understand what your issues are? would you prefer them to damage your roof / topbox?  
It's quite possible that they know a bit more about the height restrictions of their premises than you do? Did you tell them the height of the van with topbox when you booked it in?

Frank

Hi

It's all these Oxbridge, Bullingdon, public schoolboys, on the board of these companies, who are employing working class "eejits"    


Andy

Boxerman. If you read my post correctly you would see that the doors were plenty high enough, plenty of height inside as well and that I had informed them previously about the height of the vehicle. 
Hope that is satisfactory for you?

minky58 wrote:Boxerman. If you read my post correctly

I did

you would see that the doors were plenty high enough, plenty of height inside as well

In your opinion but not theirs apparently. As it is their building and their lift, they probably have a better qualified opinion than you.

and that I had informed them previously about the height of the vehicle. 

Seems odd that you had given them all these details, but when you arrive they say the van is too tall to fit in their premises when it is not (according to you). Why would they say that if it was so glaringly obvious they were lying?

Hope that is satisfactory for you?

Before I bought my first van, I had my MOTs at the same place for about 15 years, When I took the Trafic to him he said that it was too tall for his garage once on the lift, although to me it looked as if there was plenty room. I assumed he knew what he was talking about seeing as it was his lift and his garage. I now go elsewhere, to somewhere that can accommodate a hightop van.
I can understand you being brassed off, but I suspect that there is part of this tale that you're not telling us.

Frank

Boxerman. Why are you so critical and assume I am leaving something out? I just wanted to share my experiences like everyone else on this site. You appear to have a problem with my remarks. I thought this was supposed to be a friendly, supportive site but it would appear I have picked another dud.

Perhaps Boxerman somewhat harsh comments were not meant as written?   Nice if that were the case

One can only hope so Jaytee.

There are two sides to every story, and it seems to me that the garage guys were protecting Minky's (and their own) interests by not wishing to damage the topbox and / or roof.
Minky seems to have decided that the garage guys are villains and liars.

Friendly? I always try to be, but I don't like to see someone being picked on who cannot defend themselves.

Frank

boxerman wrote:There are two sides to every story, and it seems to me that the garage guys were protecting Minky's (and their own) interests by not wishing to damage the topbox and / or roof.
Minky seems to have decided that the garage guys are villains and liars.

Friendly? I always try to be, but I don't like to see someone being picked on who cannot defend themselves.

Frank

Correction Frank - there are 3 sides to every story.

The story - the other sides story - and the truth 

Very true dandywarhol.