2012 Autosleeper Lancashire Top Door Latch
4 posters
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2012 Autosleeper Lancashire Top Door Latch
Six weeks my motorhome has been off the road and I have missed two trips because the spring in the top latch of the habitation door has broken and therefore the door won't lock.
Having researched on here the Hartel Door and the Autosleeper Parts List I have tried to get the part without success and my garage, who could fit this part is angry at me for their time wasted in trying to get hold of this part too.
Please, has anyone got a telephone number or email address for someone at Autosleeper Parts Department that actually answers the phone or email.
Going through my Marquis Dealer is not an option due to the logistics in getting the vehicle to them as they are so far away.
I am so annoyed.
Please help.
Thanks.
Denise
Having researched on here the Hartel Door and the Autosleeper Parts List I have tried to get the part without success and my garage, who could fit this part is angry at me for their time wasted in trying to get hold of this part too.
Please, has anyone got a telephone number or email address for someone at Autosleeper Parts Department that actually answers the phone or email.
Going through my Marquis Dealer is not an option due to the logistics in getting the vehicle to them as they are so far away.
I am so annoyed.
Please help.
Thanks.
Denise
NYA- Member
-
Posts : 6
Joined : 2018-09-25
Location : North Yorkshire
Auto-Sleeper Model : Lancashire
Vehicle Year : 2012
Re: 2012 Autosleeper Lancashire Top Door Latch
This is the parts dept phone number but I can't guarantee they will answer.....
01386 842630
01386 842630
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Paulmold- Donator
-
Posts : 26677
Joined : 2011-02-21
Member Age : 73
Location : North East Wales
Auto-Sleeper Model : Sussex Duo
Vehicle Year : 2010
Re: 2012 Autosleeper Lancashire Top Door Latch
I have always used the online enquiry form and they have come back to me within 24 hours.
groundhog- Donator
- Posts : 6105
Joined : 2011-08-01
Location : Poldarkland
Auto-Sleeper Model : Worcester
Bilbobaggins likes this post
Re: 2012 Autosleeper Lancashire Top Door Latch
They were pretty good when I contacted them using the on-line form, the email address they were using to get back to me was :
technical.service@auto-sleepers.co.uk
technical.service@auto-sleepers.co.uk
Dave Gee- Member
-
Posts : 1866
Joined : 2022-10-26
Location : North Lanarkshire
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2018
Re: 2012 Autosleeper Lancashire Top Door Latch
Paulmold wrote:This is the parts dept phone number but I can't guarantee they will answer.....
01386 842630
Thank you.
NYA- Member
-
Posts : 6
Joined : 2018-09-25
Location : North Yorkshire
Auto-Sleeper Model : Lancashire
Vehicle Year : 2012
Re: 2012 Autosleeper Lancashire Top Door Latch
Dave Gee wrote:They were pretty good when I contacted them using the on-line form, the email address they were using to get back to me was :
technical.service@auto-sleepers.co.uk
We have tried this form, but no replies received.
Thank you for the email address.
NYA- Member
-
Posts : 6
Joined : 2018-09-25
Location : North Yorkshire
Auto-Sleeper Model : Lancashire
Vehicle Year : 2012
Re: 2012 Autosleeper Lancashire Top Door Latch
NYA wrote:
We have tried this form, but no replies received.
Thank you for the email address.
Had an unsigned email from Technical Services addressing me as 'Mr' (I'm Denise) saying they have passed my email on to parts@auto-sleepers.co.uk.
I await hearing from the Parts Department....
NYA- Member
-
Posts : 6
Joined : 2018-09-25
Location : North Yorkshire
Auto-Sleeper Model : Lancashire
Vehicle Year : 2012
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