Water fill on mu Nuevo

Hi all

My 2014 Nuevo has developed a water fill problem as I cannot get any water into the tank. Both the submersible and mains Whale pumps are working ,the power is on but no water will go into the tank.
Any ideas or suggestions will be greatly appreciated.

Thanks
Fox fan

Could be a very small inline filter near the dump valve.  If you search for inline filter you should get a diagram

There is also a solenoid in the filler pipe near the inlet. This previous thread may help...
https://www.autosleeper-ownersforum.com/t14279-problems-with-whale-water-system?highlight=Solenoid#332924

Hi

Thanks for the answers and I have now sorted the problem. Filter near solenoid completely blocked. Removed, cleaned and replaced and all working well

Thanks again

Fox fan