Local service centres?

Hi, we're new to owning an Autosleeper, we've just bought a 2003 VW T4 Trooper, and having played around with it a bit, it seems it has a few problems with some of the appliances, ie, only one ring seems to work on the cooker, the fridge only seems to work on 230V, the waste tank needs a new draining tap fitted, which apparently you have to drop the tank and access from the top to fix, and we're also not too sure how everything actually works. We'd like to take it somewhere so that someone can tell us what's not working properly, and indeed how to use it all, and possibly fix what needs fixing. We're in Camberley in Surrey. so I contacted the nearest Autosleeper dealer, Marquis in Gomshall, but they say they can't help because it wasn't bought from them, and Autolseeper's HQ in Broadway, Worcs is a 2hr drive away. Does anyone know of anyone nearer to us that could help? Our van has had just one owner from new, and has been well looked after, the vehicle itself is in top order. Thanking you in advance. Paul.

Hello and welcome to this most friendly and informative forum. I did a quick search to find motorhomeworkshop@sunstore.co.uk that's based near Worthing West Sussex if not too far to travel. It's a recognised  'Approved Workshop' for caravan and Motorhome service and repairs. Tel: 01903 213141. However, you may find same nearer to you in Surrey if you search further.

Thank you, it's certainly not as far as Broadway! I'll bear it in mind.

I would strongly recommend Willersey. They know the vans intimately. But you would need to ring them first and I suspect that they would recommend a full habitation service when they would identify any faults. Then rectification would cost extra.
You may want to join ASOC (see dedicated forum section). £20 but you get 10% off the service (and possibly other work) which gets back most of the £20 on the service alone.

I would agree with Ron. (I usually do!  )

You may not be aware that you can stay overnight at the A/S Service Centre in Willersey. There's a hook-up and a water tap, and it's quite secure and quiet at night. The village pub is within easy walking distance for supper and a pint.

You may well have to book it at the same time as you arrange for your service (there's only one space I think) but they only ask for a donation to the staff biscuit tin.

Hope this helps.

paulyhumpers wrote:Thank you, it's certainly not as far as Broadway! I'll bear it in mind.

Hi 
Welcome to the forum from a chilly sunny Bridlington.
Boaby