The Auto-Sleeper Motorhome Owners Forum (ASOF)
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Motor-plus Derby

+2
PLOUGHLIN
Andrea65
6 posters

Go down

Motor-plus Derby Empty Motor-plus Derby

Post by Andrea65 Sun Jun 19, 2016 9:43 pm

Has anyone had any dealings with Motor-plus?  We went to have a look round and they were very helpful, even had a cup of tea and water for dog. Just wondered what their after sales service was like though?
Andrea65
Andrea65
Member
Member

Female

Posts : 15
Joined : 2016-06-17
Member Age : 59
Location : Midlands
Auto-Sleeper Model : None
Vehicle Year : None

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by PLOUGHLIN Sun Jun 19, 2016 10:45 pm


_________________
Peter L
PLOUGHLIN
PLOUGHLIN
Donator
Donator

Male

Posts : 4892
Joined : 2014-06-24
Member Age : 54
Location : NORTH HERTS
Auto-Sleeper Model : MB Gloucester
Vehicle Year : 2011

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by artheytrate Sun Jun 19, 2016 11:59 pm

Motor plus at Derby have been brilliant to us and we didn't buy our van from them, nothing is to much trouble and they have sorted our van out 3 times now, under warranty.

John.
artheytrate
artheytrate
Member
Member

Male

Posts : 705
Joined : 2014-01-19
Member Age : 74
Location : Stoke on Trent or Benidorm
Auto-Sleeper Model : None
Vehicle Year : 2017

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by Andrea65 Mon Jun 20, 2016 6:54 am

Thank you that is good to hear.  I was very impressed with them when we went to look around so will go with them when we are in a position to get a van.
Andrea65
Andrea65
Member
Member

Female

Posts : 15
Joined : 2016-06-17
Member Age : 59
Location : Midlands
Auto-Sleeper Model : None
Vehicle Year : None

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by Libraryman2 Mon Jun 20, 2016 12:38 pm

I've just purchased a new Broadway from them, so after sales is not something I have required yet, however they do appear to be very good with potential and verified purchasers.

I feel comfortable with them as a company and they are an autosleeper premium dealer!
Mark; the after sales mgr is fine to talk to and very helpful!
Not a great email communicator (just my personal view) but he does respond quite quickly!

Ray
Libraryman2
Libraryman2
Member
Member

Male

Posts : 985
Joined : 2016-03-03
Member Age : 71
Location : Blythe Bridge Staffordshire
Auto-Sleeper Model : Corinium FB
Vehicle Year : 2017

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by artheytrate Mon Jun 20, 2016 2:06 pm

Same here with emails.

John.
artheytrate
artheytrate
Member
Member

Male

Posts : 705
Joined : 2014-01-19
Member Age : 74
Location : Stoke on Trent or Benidorm
Auto-Sleeper Model : None
Vehicle Year : 2017

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by Toffee Tue Jul 05, 2016 8:25 pm

We bought from them the handover was good, I asked about the lead time for the workshop which was at the time about 4 weeks and so far we've had nothing really wrong and had our 30 day service so all going well
avatar
Toffee
Member
Member

Male

Posts : 699
Joined : 2016-07-05
Member Age : 57
Location : Staffordshire
Auto-Sleeper Model : Fairford
Vehicle Year : 2016

Back to top Go down

Motor-plus Derby Empty Re: Motor-plus Derby

Post by bazil Wed Jul 13, 2016 10:25 am

After sales a nightmare to the point we now drive to A/S for warrenty work and servicing, so its now a 2 day trip but the service is excellent.At one point Motor Plus told us we had been using the van too much! Very nice when selling it to us though!
bazil
bazil
Member
Member

Male

Posts : 88
Joined : 2013-09-06
Member Age : 66
Location : North Yorkshire
Auto-Sleeper Model : Warwick XL
Vehicle Year : 2014

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum