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Mercedes Benz Mobilo Van

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Post by Claytaa Tue May 24, 2016 4:04 pm

Just been reading the supplement supplied with my service pack. I' wandering am I reading it right? As long as I have the van serviced by a M/Benz service dealer at the correct time I'm covered for emergency breakdown anywhere in Europe (there are exceptions) for up to thirty years. If this is so am I right thinking I don't need any other break down insurance? I hope so and that I have read the blurb correctly.
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Post by PLOUGHLIN Tue May 24, 2016 5:30 pm

That is my understanding. I don't have it on my van, didn't start until after mine sold, but I have similar on my E Class, renews for 1 year at annual service.

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Post by steamdrivenandy Tue May 24, 2016 5:36 pm

It fairly standard on cars now, my Volvo has cover providing it's serviced by a Volvo dealer.
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Post by TravelKat Tue May 24, 2016 6:16 pm

Yes, we have it on our new Winchcombe, checked it with MB just to be 100% sure.
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Post by Lancky Tue May 24, 2016 6:34 pm

I did not know about this! What age car would you think this would apply to?  The same for MH's??
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Post by Claytaa Tue May 24, 2016 6:46 pm

Needs to be registered 2012 or later, thanks for the comfirmation Travel Kat, pretty good deal, do you know if it covers a punctured tyre?
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Post by TravelKat Wed May 25, 2016 7:39 am

Claytaa wrote:Needs to be registered 2012 or later, thanks for the comfirmation Travel Kat, pretty good deal, do you know if it covers a punctured tyre?
Looks like you "have to have" 2 or more flat tyres from the blurb here:  
http://vans.mercedes-benz.co.uk/aftersales/mobilovan_24hr_support/mobilovan_24hr_support.html

Presumably the thinking is that with only 1 flat, you can get going with either a spare or the puncture kit supplied with some vehicles.

This breakdown cover is however dependent on having the vehicle serviced at an MB dealer.


Last edited by TravelKat on Wed May 25, 2016 7:41 am; edited 2 times in total (Reason for editing : Added paragraph and corrected spelling mistake)
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Post by Lancky Wed May 25, 2016 9:14 am

Mr L did some calculations last night. The price we will pay for Breakdown for the Nuevo and a car [we are not sure whether to sell the 'towing' car or the 'run about' one but makes no difference to price ] and servicing them at our local garage is considerably less than 'free' Breakdown and taking them to the dealer and paying their extortionate Servicing prices.
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Post by Claytaa Wed May 25, 2016 9:40 am

My last service at M/Benz dealer for Bourton was £168, thought that was reasonable, certainly not extortionate.
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Post by Lancky Sun May 29, 2016 9:46 am

Claytaa wrote:My last service at M/Benz dealer for Bourton was £168, thought that was reasonable, certainly not extortionate.
yes that is a fine price to pay....better than £220
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Post by Claytaa Sun May 29, 2016 5:08 pm

That was the cost of the first service, the second service which is the big one will be £300 including the dreaded VAT. This is using the commercial M/B dealer and not the retail car M/B dealer. I think that cost is ok, oil and the cost of air and fuel filters ect. I could may be save £50 using my local garage but all in all I still think for a main dealer it's pretty good.
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