Problems making up the double bed

We brought our first motorhome home last Wednesday - a Nuevo ES.  At the weekend we were familiarising ourselves with how things work and could NOT assemble the double bed as the pull out post nearest to the drivers seat had no fixed area where to sit.    The socket nearest to the rear of the van had a plastic recess in which the post rested, fixed in place by a spring loaded bolt.   But there wasn't a plastic recess on the other side and the post did not reach as far as the hole.    Could someone please confirm if there should be a plastic recess on this side (nearest the driver),  before I get back to the dealer in Newcastle. Many thanks.

Barbara

Sorry for late reply, just had chance to go and look. We never use the double-bed layout only use singles so I wasn't sure what fixing I had. Anyway it looks as if I have what you have got, no blue surround, but the arm does reach across to the other side. The end of the arm has a hole in it for the bolt to locate on. Photos below show what we have.

Many thanks - It would have been embarrassing to say a part was missing when there wasn't one.  I'll have another look tomorrow - in the daylight (at work today).  It didn't help that the head of the spring loaded bolt was missing.  Barbara

Recently our Berkshire was with AS for some bits and bobs to be dealt with. Mentioned that l had never been able to get the slidable halves of the double bed to meet in the middle. There's a gap of about six inches or so. 

AS apparently spent the best part of a couple of hours trying to sort it out, but likewise they couldn't get it to meet in the middle either. they also didn't have an explanation as to why, or indeed offer any solutions. 

It's probably as well, that we don't use the bed in the double configuration.