Ultraheat

We have just bought our Nuevo 2 berth EK and we are delighted with it and we have pretty much figured out how everything works with the exception of the Ultraheat on EHU.  Everything else like the electric element on the cooker, the fridge, the battery charger etc is working fine.  In the wardrobe on the left hand side there are two switches for the water heater and the Ultraheat which are not in the manual and I have tried the Ultraheat one in both positions. The RCD switches all seem to be in the right place.  Is there a fuse or something somewhere that might be blown?  Its probably something daft that I am not doing properly, can anyone help as I would like to use the Ultraheat to air the van out.

ATB

Tinca

I take it you have located the temperature selector and thermostat on the wall somewhere. On our 2011 it is high up to the left of the hab door as you come in.

The Ultraheat takes a long time to warm up so you may not be giving it long enough. Don't know the age of your van but on our 2006, to operate it you don't just need the switch in the wardrobe to be on but also the switch-dial on the wall outside the wardrobe (but could be elsewhere depending on age of van) needs to be turned to either 500w, 1000w or 2000w, the thermostat turned up as well and for the fan to work you need to turn the tiny switch at the bottom of the right-hand dial on the top of the fire to 'A' (auto) or to the curved arrow and turn the dial to the required fan speed. Complicated or what? Anyway instructions can be downloaded from Truma here..

  http://www.truma.com/uk/en/heating/downloads.php

I hope some of the above makes sense. We have found that it's best to start the fire on gas and then when you've got some warmth, switch over to electric.

http://www.truma.com/downloadcenter/ultraheat_instruction_de_gb_fr_it_nl_dk_se_fin_no_cz_pl_slo.pdf

Link above to the instruction manual.  If it still doesn't work check the 230v circuit breakers on the Power Supply.

Peter

Don't turn the fan on straight away as it it will blow cold air across the elements and then they take a lot longer to heat up. Run the elements for 15 minutes and then turn on the fan to distribute the warm air.

Thanks for the feedback folks, perhaps I was expecting too high a performance from the heating elements.  One other thing does the control panel for the Ultraheat (which on our van is on the top left hand corner of the end wall over the sink) light up with a green LED as it says in the instructions; because ours does not.

Tinca

Yes it lights up. The switch in the cupboard is a fused spur and has a 10 amp fuse in it. Have you checked that?

Peter

As Peter said
Yes it should light up green
Make sure that the thermostat is at max.,
it was very insensative in our Clubman.
The 500w was good enough for overnight, 1000w on start up then down to 500w when hot. The blower is controled as previousely stated.
We found a small fan heater was better for instant heat and we used the van heater on elect. or gas (greenfield sites) overnight.
frederic

Hi all,
        I found the switches at the back of the wardrobe annoying, ( 'cos I can't remember if I've left them on! ) So.... I bought two mains LED's, ( 1 Blue, water, 1 Red, heating ) I've fitted these next to the Ultrastore switch on the front panel of the wardrobe. Now I have a very nocitable (and smart) indication of whats on or not.
                                                                             Mike.

Peter Brown wrote:Yes it lights up.  The switch in the cupboard is a fused spur and has a 10 amp fuse in it.  Have you checked that?

Peter

Peter,

I've taken a look inside the switch in the cupboard and I cannot see any fuse in there.  According to the manual fuse #7 on the panel under the off side seat may have something to do with it but there is no instruction on how to get the clear perspex cover off.  I have tried to pull it in several different directions but it is very stiff so I do not want to risk breaking it.  I can confirm that the control panel does not light up green so there must be an electrical fault somewhere in the control circuit.

Many Thanks

Tinca

There is no 230v under the seat.  Is the switch in the wardrobe like the one above? The heater one is exactly the same.

Peter

Peter,

Thank you for taking so much trouble to try and help me.  The switch does indeed look like the ones in your photo EXCEPT that there is no fuse in either the water heater or Ultraheat switches.  The front panel of both switches is solid with no pop out fuse holder.

Many Thanks

Tinca