The Auto-Sleeper Motorhome Owners Forum (ASOF)
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Sargent EC328s on Nuevo 2015

+3
Roopert
Caraman
Richard G
7 posters

Go down

Sargent EC328s on Nuevo 2015 Empty Sargent EC328s on Nuevo 2015

Post by Richard G Tue Dec 17, 2019 10:05 pm

As above I am having problems with leisure battery , I have had the van 3 months and use it regularly, park on drive at home. Leisure battery runs out in about 1 hr down to 6 or 8 volts.

Had a new battery fitted, same issue.

If I plug in mains supply and charge battery, the CO2 alarm goes off and inside smells of battery gas.
If I leave parked with no 230v supply, leisure battery soon drops to 8 volts, switch on charger shows 14 volts immediately.

Last weekend set off with fully charged battery, 3 hrs drive, leisure battery 8 volts, Switch on to combine with engine battery and all good, used all faciklities and next morning engine battery still good.

Any ideas?

I am going to phone Sargent in the next day or so. Van has solar panels , 2 separate sets not sure wattage.

I think van should be capable of keeping topped up with the setup, even given short days. I am away again this weekend would like to fix it!

RG
Richard G
Richard G
Member
Member

Male

Posts : 221
Joined : 2019-02-10
Location : Banbury
Auto-Sleeper Model : Broadway EL
Vehicle Year : 2021

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re- Sargent EC328s on Nuevo 2015

Post by Caraman Tue Dec 17, 2019 10:50 pm

Richard G wrote:If I plug in mains supply and charge battery, the CO2 alarm goes off and inside smells of battery gas.
Some CO alarms can be set off by hydrogen.  Hydrogen gas can be given off by lead acid batteries.  This is why lead acid batteries must either be fitted into a battery compartment that drains outside and is completely separate from the habitation space, or, have a vent tube fitted to them that passes outside of the habitation space usually through a dedicated hole in the floor.  It sounds as though your vent tube has become detached or is missing altogether.  This is very easy to check and put right.  Although this will not help with the underlying problem, it will improve safety.
Caraman
Caraman
Member
Member

Male

Posts : 3740
Joined : 2019-04-19
Location : SALISBURY
Auto-Sleeper Model : Nuevo
Vehicle Year : 2019

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Roopert Tue Dec 17, 2019 10:53 pm

Richard G wrote:Leisure battery runs out in about 1 hr down to 6 or 8 volts.

It's always difficult to diagnose electrical faults at a distance, but this suggests that the leisure battery probably isn't being properly charged to start with. The reason I say that is that a typical leisure battery is generally rated at 100Ah. If it were fully charged to start with and had dropped to 6-8V (i.e. effectively completely flat) in an hour then something must have been taking many tens of Amps for the whole of that hour - in fact in theory you would need to dissipate 100A's worth of energy for the whole of that time. There aren't many things in a camper van that can do that without catching fire!

There are a few things such as tank heaters which can take a lot of power (does your van have tank heaters?) but even those don't come close to consuming 100A.

So that suggests that in the example you give, the battery was probably only partially charged. You say that the charger immediately shows 14V. That is low, but it would be of no concern if it fairly quickly increases to around 14.4V.

One thing you should not do is rule out the possibility that the new battery is faulty. It may seem unlikely, but it does happen if, for example, the battery has been dropped heavily while in transit.

Another thing that you should be sure of: Does the voltage on the panel actually reflect the voltage at the leisure battery terminals? It's important that you check this, because the presence of a solar panel can really confuse matters here.

You say that you've had the van for only 3 months - did you buy it from a dealer? If so, can you ask them to investigate?

It won't harm to phone Sargent to see if they have any ideas, but they will be in the same position as everyone else here - trying to make sense of an electrical system problem without actually being able to put any test equipment on it. That is not easy!
Roopert
Roopert
Member
Member

Male

Posts : 3766
Joined : 2019-03-10
Location : South East
Auto-Sleeper Model : Trooper
Vehicle Year : 2005

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Cymro Tue Dec 17, 2019 11:10 pm

1. You report a smell of battery gas when charging. In my limited experience, that suggests the battery is unable to take the charge - I think it's called "sulphating" - but once you've smelled it, you'll remember it! When it happened to me on an earlier van, the battery was getting hot. Have you felt the outside of your battery when it's on charge? I'd say the battery is failing (albeit new).

Why it's failing is another matter.

I hope one of our electrical-expert members can advise further.

Cymro
Cymro
Cymro
Donator
Donator

Male

Posts : 3684
Joined : 2011-06-05
Location : Caerdydd - Cardiff
Auto-Sleeper Model : Nuevo ES
Vehicle Year : 2015

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Roopert Wed Dec 18, 2019 12:37 am

Cymro wrote:I think it's called "sulphating"

Sorry, but "sulphating" is a completely different effect, and one you can't smell! That is where lead sulphate forms on the plates due to the battery being left in a state of partial or full discharge. It insulates the plates from the electrolyte and prevents it from operating properly.

The reason for the smell is typically when a battery is being overcharged and, alongside hydrogen and oxygen, it gives off small amounts of (I believe) Hydrogen Sulphide gas, which smells bad. The cause can either be a fault in the battery, or a fault in the charger.
Roopert
Roopert
Member
Member

Male

Posts : 3766
Joined : 2019-03-10
Location : South East
Auto-Sleeper Model : Trooper
Vehicle Year : 2005

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Guest Wed Dec 18, 2019 7:40 am

in short, it needs checking by someone who knows what they are doing, the dealer as its a new van......
is the charger working correctly, can the battery hold that charge, is the battery faulty, is there an unusually large draw from the battery by the van's electrical systems.

good luck
Anonymous
Guest
Guest


Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Cymro Wed Dec 18, 2019 7:49 am

Thanks Roopert: I knew I was sticking my neck out, and revealing my ignorance!

Cymro
Cymro
Cymro
Donator
Donator

Male

Posts : 3684
Joined : 2011-06-05
Location : Caerdydd - Cardiff
Auto-Sleeper Model : Nuevo ES
Vehicle Year : 2015

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Peter Brown Wed Dec 18, 2019 10:35 am

Has the previous owner installed a second leisure battery in parallel to the on you replaced; if so and that was faulty and low on electrolyte that would give the symptoms you describe?
Peter Brown
Peter Brown
Donator
Donator

Male

Posts : 10592
Joined : 2012-11-10
Member Age : 72
Location : Staffs
Auto-Sleeper Model : Broadway EB
Vehicle Year : 2016

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Richard G Wed Dec 18, 2019 10:35 pm

Thanks for all the helpful replies so far. 
As suggested the battery is overcharging , so I am pursuing this line of enquiry hopefully tomorrow.
I don't have much faith in selling dealers warranty (one vague page) as they would not replace battery , had one fitted at a local Approved workshop which probably also confuses any warranty claim. 
Van has only one leisure battery. Handbook says battery in in an unvented box, which it is.

I note that there is a relay taken off battery (fused) lying loose next to battery so will investigate what it does, Van has 2 separate different size solar panels so maybe one is an add on. Will report back!
Richard G
Richard G
Member
Member

Male

Posts : 221
Joined : 2019-02-10
Location : Banbury
Auto-Sleeper Model : Broadway EL
Vehicle Year : 2021

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Askit Thu Dec 19, 2019 8:55 am

Richard G wrote:Thanks for all the helpful replies so far. 
As suggested the battery is overcharging , so I am pursuing this line of enquiry hopefully tomorrow.
I don't have much faith in selling dealers warranty (one vague page) as they would not replace battery , had one fitted at a local Approved workshop which probably also confuses any warranty claim. 
Van has only one leisure battery. Handbook says battery in in an unvented box, which it is.

I note that there is a relay taken off battery (fused) lying loose next to battery so will investigate what it does, Van has 2 separate different size solar panels so maybe one is an add on. Will report back!

Richard, firstly I'm sorry you are having these problems. I'm not an expert but it did occur to me that your vehicle would have been produced with one solar panel only (AS should be able to confirm if you give them the build number, found in the glove box).  Could it be that the second solar panel is the source of your problem, either the fitting or it's control unit?

Good luck getting it sorted out.

_________________
Tony
Askit
Askit
Donator
Donator

Male

Posts : 5141
Joined : 2015-05-16
Member Age : 75
Location : West of Scotland
Auto-Sleeper Model : Neuvo EK LP
Vehicle Year : 2015

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by inspiredron Fri Dec 20, 2019 9:31 am

Have you checked the voltage at battery terminals with EC328 connected to mains. It should be around 14.4V initially and then, after an hour or two fall to around 13.2 to 13.5. You can also see those voltages on the control panel as a first indication. The panel will also tell you the current that is going to or from (minus values) the battery.

_________________
Best wishes - Ron
inspiredron
inspiredron
Member
Member

Male

Posts : 3436
Joined : 2012-06-02
Member Age : 83
Location : Ellesmere, Shropshire
Auto-Sleeper Model : Lancashire
Vehicle Year : 2012

Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Guest Fri Dec 20, 2019 1:55 pm

as Ron suggests, check voltage at leisure battery with hook up connected, and also with the engine running as your OP suggests its nit getting charged properly (or its seriously knackered), but i would use a voltmeter to check readings...
Anonymous
Guest
Guest


Back to top Go down

Sargent EC328s on Nuevo 2015 Empty Re: Sargent EC328s on Nuevo 2015

Post by Richard G Fri Dec 20, 2019 2:52 pm

One all that on advice from Sargent, but now they are closed for Xmas so will seek further advice in new year, meanwhile away in van for weekend!
Richard G
Richard G
Member
Member

Male

Posts : 221
Joined : 2019-02-10
Location : Banbury
Auto-Sleeper Model : Broadway EL
Vehicle Year : 2021

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum