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Passports

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Post by bertb Tue Feb 13, 2018 1:17 am

Good day all.
My passport runs out in March this year and looking on the Gov website I need a digital photo. No problem I thought.
But there may be. Apparently the old PP booths take the wrong type of photo, non-digital.
I've tried taking my own but I'm having a problem in finding a plain wall large enough for the picture requirements.
Any advice from those who have applied online would be appreciated.
Thanks

https://www.passport.service.gov.uk/photo/photo-guide


Last edited by bertb on Tue Feb 13, 2018 1:48 am; edited 2 times in total (Reason for editing : Added URL/spollin mistak)
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Post by Guest Tue Feb 13, 2018 1:46 am

Just done it on line and cant see the problem if you have a digital camera or smart phone. When you submit the online application there is an instant check of the photo which accepts or rejects it.
Stick  some plain paper to a wall with blue tack to create a plain background.
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Post by bertb Tue Feb 13, 2018 1:52 am

Thanks John. I tried that earlier but basically I couldn't get enough of me in without including a shelf, bureau and pictures!
Going to have another go.
Bert
Just taken some more and trying them on website. 
More later......


Last edited by bertb on Tue Feb 13, 2018 2:42 am; edited 1 time in total (Reason for editing : Added afterthought!)
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Post by rogerblack Tue Feb 13, 2018 2:09 am

Hang a plain white or light grey sheet behind you to obscure any shelves etc.

PS I thought they could access and use the same picture as on photocard licences or does that only work the other way around?

cheers
Roger

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Post by chrisk Tue Feb 13, 2018 2:10 am

Some post office take photos and sends it on.
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Post by Peter Brown Tue Feb 13, 2018 2:20 am

To save messing about with image dimensions and proportions, take the picture in a passport photobooth then photograph it with phone/camera and crop off the bits not needed before transmission.

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Post by peugeotboxer Tue Feb 13, 2018 2:30 am

bertb wrote: Apparently the old PP booths take the wrong type of photo, non-digital.
I've tried taking my own but I'm having a problem in finding a plain wall large enough for the picture requirements.
Any advice from those who have applied online would be appreciated.

I recently went through that parlarva.
Do it on line.....easy....until the photo bit!

Gave up and got a photobooth photo and sent it off in the post.
Took about 10 days.

PB
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Post by Stewart John Tue Feb 13, 2018 2:36 am

Hi

Just copied this paragraph from the Gov Passport site. 

Go to a photo booth. From some booths in the UK and abroad, you’ll be able to get a photo code with your printed photos. We’ll show you how to use the code to retrieve your digital photo. Not sure what it means I not done it.

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Post by bertb Tue Feb 13, 2018 4:11 am

All comments noted. Not all photo booth pictures are accepted by passport office now. Peter B the new photos are different from the earlier ones. So unless the booth has been adapted in some way they are not suitable.
As PB says above doing it yourself can be longwinded. Used the sheet on the wall trick but it took around 7-8 attempts to get a pic that passed the P/O rules. The first 4 had the comment "It looks like you have your eyes shut/back to the camera". Eventually got one right although I think there is a shadow on the wall. By then I had lost the will to live.
Max Spielman/Simpsons/Tesco will do it for £9.75-£12.75 which in the scale of things is OK.
And the passport cost goes up March 1st.
Anyway, all done and dusted, old pp in the post. 3 weeks turnround.


Last edited by bertb on Tue Feb 13, 2018 4:20 am; edited 1 time in total (Reason for editing : Changed delivery time)
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Post by bikeralw Tue Feb 13, 2018 7:04 am

As my passport had less than 6 months on it I used the online passport application before coming out here to NZ.
The digital photo part was quite a problem. The instructions state either a light blue or grey background. We have a grey wall, ideal I thought, well not really for us oldies with grey hair!
I took numerous photos, and all were rejected because the photo recognition software couldn't define a line between hair and background. However you can still submit your rejected picture with an explanation why you think it should be accepted. I did this, explaining that I couldn't help having grey hair! A week later I had my passport, complete with 'rejected' photo...
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Post by bertb Tue Feb 13, 2018 7:40 am

Well done Al. I saw the option to submit one and with hindsight I should have done that because a human would have seen my face and not the back of me head!
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Post by Quilter Wed Feb 14, 2018 5:02 am

If you wear specs, take them off. I had my photo rejected because I was wearing them. Not even my own mother could recognise me without specs however as I never take them off. No-one, except the automatic passport recognition service at Heathrow, has ever asked me to take off specs before checking against my photo.
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Post by PLOUGHLIN Wed Feb 14, 2018 6:28 am

Glasses are allowed as long as your eyes are visible and no reflections. Probably easier to take them off though.

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Post by Gromit Wed Feb 14, 2018 9:02 am

bikeralw wrote: . . . all were rejected because the photo recognition software couldn't define a line between hair and background. 
Well, that's one problem I won't have - unless they change the rules and stipulate a pink background!!  Whistle1
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Post by bertb Thu Feb 15, 2018 5:39 am

Passport Office received my old PP so fingers crossed real people think I look
human.
Process trackable on line.
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Post by bikeralw Thu Feb 15, 2018 6:35 am

Did you pay extra for tracked return of your old passport? I didn't. I see no reason why they can't put the old passport in with the new one, the secure postage for this is included with the fee. As I said, my new passport arrived within a week, my old passport didn't drop on the mat till two weeks after that.
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Post by bertb Thu Feb 15, 2018 8:58 am

Oh no Al. I don't want the old one so if it never comes back I'm not bothered.
It will be interesting to see how soon the new one arrives.
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Post by Bad Penny Thu Feb 15, 2018 9:01 am

I went to a local photographer for our last digital passport photographs, the cost was the same as going to the post office. I'm no oil painting as you can see from my avatar, but the photos were much better quality altogether.up!

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Post by bertb Thu Feb 15, 2018 7:43 pm

Update.
PO say application approved!
Sent old one back @ 4.45 Monday,12th.(after last collection)
So far so good.
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Post by bertb Thu Feb 15, 2018 7:58 pm

This is the trail on Passport Service tracking site. My underlining.

Looks on the ball. I hope this is a sign that H.M. government is
embracing 20th century technology........
(Let's not expect too much too soon)

What happens next

We print your new passport then send it to you. This will happen in the next day.
We’ll email you when we post it.

Application history


Received at 10.50 today
Your new passport is being sent to the address you gave us.
You should receive it within 2 days.                         

[th]Status[/th][th]Date[/th]
Application approved7:46am on 15 February 2018
Joined processing queue5:11pm on 14 February 2018
Old passport received2:24pm on 14 February 2018
Application received4:22pm on 12 February 2018
Application submitted4:21pm on 12 February 2018


Last edited by Gromit on Fri Feb 16, 2018 10:04 pm; edited 4 times in total (Reason for editing : Corrected formatting, added message)
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Post by breakaleg Fri Feb 16, 2018 1:47 am

Last time we done ours we went to the main Post Office in Bham and used there check and send service.
They have a digital photo booth next to the counter they take the photo, check the forms have been filled in properly and guarantee that it will be accepted (or do it again for free) not the passport fee but they only charge an extra £4.50 above the passport fee.
Passport arrived about a week later.
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Post by bertb Fri Feb 16, 2018 4:01 am

OK Pete. Currently the Post Office charge £9.75 for the Check & Send service, £82.25. Although if you are  89 or over it's free!
It wasn't really the the cost, more the convenience of doing it all on line. Our local PO doesn't have a booth and although the one in Burton does I think it is only for driving licence pics (oh yes that's next)
And so far I am impressed with the way it's being done.
I bet it arrives tomorrow while we are out. Even so if it does that will be 4 days from request to delivery.
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Post by breakaleg Fri Feb 16, 2018 9:37 pm

well it is a ten year passport and i better check the date lol
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Post by bertb Fri Feb 16, 2018 10:29 pm

And the price goes up on 27th March Pete.
https://inews.co.uk/news/uk/cost-of-british-passport-to-increase/
That's why I thought it would take a lot longer to renew.
Mine expires on the 17th March.
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Post by breakaleg Fri Feb 16, 2018 10:35 pm

probably to make sure we can't afford to escape
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