How to keep an idiot happy

We had a little holiday in the sun (only fair as or MH is having a little holiday at Willersley ) and I thought I would get onto the local wifi to check my emails. The wifi provider required me to register and, when I tried, it appears that I had already registered with them some time in the past and was instructed to log on instead. Unfortunately there was no way I would remember the password used so I entered my email address and clicked the "forgot your password" button. I got the message back that they had sent me an email explaining how to reset my password.

If only I could get onto wifi to check my emails..........

Gromit wrote:Not unlike having to tear open a box, only to find inside it the instructions for opening it without damaging it.

And yes, I have actually had one such experience, so this is not a humorous urban myth! 

 Yes, had one of those as well  

When I was gainfully employed, our fairly large office had an "intranet" for electronic communications. Every time the system went down our head of admin would send us an email to let us know   

 Always gave us something to look forward to when it was up and running again  

HTKAIH.......the saga goes on 

It appears that (quite rightly), sites are asking for you to check in on line prior to arrival. I've now done this at several without a problem. Today I get one, sent to my email address, the one I sent them, asking me to enter my email address or the booking reference they sent me in a log in box. Both were rejected and they say they've sent me a code (they haven't  ) 

Looks like I'll need to resort to old technology 

groundhog wrote:And I told you before don't call me Happy

Funnily enough, I did try a password of Snow White and the 7 dwarfs as they said it needed to be 8 characters long (yes I know it's an old one )

It could be just me 

My wife wanted a new Samsung phone, having checked all the usual suspects, the price was exactly the same everywhere. I decided to buy it direct from Samsung who were offering free delivery and a free gift (which had to be claimed).

We received the phone and the online claim form required I provide proof of purchase, in other words I had to copy the receipt Samsung sent me, to send it back to them to prove they sold me a phone. I also had to enter the IEMI number of the phone Samsung sold me, I guess to prove it was a legitimate one and not a fake. 

Samsung rejected the IEMI number of the phone they sent me as not being recognised   So, I had to use my tablet camera to take a photo of the number on the box Samsung sent me to prove Samsung are not selling fakes.

Matron, is it medication time 

A wee update on the above, and believe  it or not I have not gilded the lily. 

Samsung rejected their own receipt and requested I copy the final delivery notice they sent me and send it back to them instead. I was given 7 days to complete the task or I would have to submit a new claim claim from scratch. I did that and then I got another message from them, they rejected my photo of the IEMI as it was "not clear" and again giving me 7 days to respond with a new photo. I admit it was not my best work but the number was clearly readable. 

The problem I had was, being away from home, taking another photo was not possible within their timeframe. The original photo was on my tablet though so, I opened it, made it a bit brighter, and resubmitted to Samsung. Today they finally accepted the claim.

A more cynical person than me might suspect that Samsung were deliberately trying to frustrate the process by putting obstacles in the way in the way of folk   Me, when I think there's an element of Jiggerypokery going on, I'm like the proverbial dog with a bone 

Just a little postscript to my tale. My wife got the phone out of it's box to charge it up and transfer all the data  from her old phone etc. No charger is supplied as Samsung explains "for environmental reasons, most people reuse their old chargers" they say. Can't argue with that philosophy......except the phone is supplied with a micro USB3 type C to C cable with is not compatible with either their own old chargers or other USB devices. The outcome of my contact with their support service was to be referred to their online shop "where I would get help to purchase the correct charging plug" 

Imagine purchasing a motorhome and the salesperson asking if you would like to buy the optional wheels to go with it 

bikeralw wrote:I have a Samsung phone with the USB type C socket.
I can recommend you get the wireless pad. Best thing ever, just drop the phone on the stand every night, no messing with plugs.
Al.

Thanks Al, I might arrange for Santy to bring one for my wife 

Ah, my old friends at Samsung 

My android tablet has developed a fault, it won't search on Google (or several other search engines) and I get a message they have stopped working. An internet search on another device offered "solutions", all of which have been tried and none of which worked. So I thought, system restore.

To "system restore" I have to sign into my Samsung account on the device (you're getting ahead of me now). First I have to pass their security, they ask for a phone number (which could be anybody's) to send a pass code to. That done they send a completely different one to my email address   All done and entered and I get the message back that the "Samsung" system has stopped working   Really? 

I'm close to engaging my 2lb persuader